Professional Services DevOps Engineer

JFrog • Atlanta, GA

1d • Remote

About The Position

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey? As a Professional Services DevOps Engineer in JFrog you will... Work with JFrog customers to design, set, build CI/CD pipelines/DevOps platforms using JFrog’s products/cutting-edge technologies/practices (Docker, Kubernetes, IaC, Cloud Native, NPM, Java, Pypi (Binary Repositories, Distribution to Devices, Continuous Build Tooling) Work with BI, Data Warehousing/Integration, MDM, Application Integration, Cloud Infrastructure (AWS, Google, Azure)/Big Data Use Java, SQL, XML, Tomcat; troubleshoot technical issues (SSO, UNIX, Java, Apache tomcat, Cl/CD, Kerberos, SSL, REST API, Active Directory, docker, Kubernetes, pipelines) Install, upgrade, configure JFrog’s Artifactory for optimal performance/scalability Automate platform deployment/management using tools (Terraform, Helm Charts, Ansible) Plan/deploy multisite solutions to ensure global redundancy/collaboration (federated repositories, JFrog GeoDNS) Design/implement tailored DevSecOps pipeline blueprint Focus on automating security scans, artifact promotion, compliance checks; assist with IDP (SCIM/SSO/LDAP)/OIDC integration for secure authentication Review current Artifactory configuration against best practices to support future business needs for continuous improvement/scale Design, build, deploy custom JFrog Plugins/Workers Establish best practices for cleanup (setting up policies, AQLs) Define MLOps best practices/setup by streamlining workflows Automate model lifecycle Ensure reproducibility Conduct sizing reviews/load testing to ensure adequate capacity/minimize performance issues Design/implement Air Gap solutions to enhance user experience across segregated networks Integrate/configure observability tools (Grafana, Prometheus) Assist with Advanced GitHub Integration Ensure GitHub Pipelines/dependencies sync effectively with JFrog’s Cloud Design/implement GitHub Action workflows (Artifactory, Xray/JAS/Curation) Integrate GitLab Advanced Security to design tailored DevSecOps pipelines Understand customers’ ecosystem, structure, business needs to provide recommendations for continuous improvements/scaling Collaborate with Sales, Customer Success, Support, Development Work directly with Devs/DevOps Pros to ensure success with customer’s DevOps journey using JFrog’s platform Train open source community/JFrog customers Influence features/roadmap of JFrog’s tools based on customers’ needs Keep current with latest technology trends related to DevOps/landscape of CI/CD Technology Manage, oversee, deliver on multiple projects; provide mentorship for Professional Services Engineers Work closely with customers/community to build relationships and serve as subject matter expert (SME) on JFrog’s technologies

Requirements

• Master’s degree or foreign equivalent in Computer Science, Computer Engineering, or Software Engineering plus 2 years experience
• Experience to include working with BI, Data Warehousing/Integration, MDM, Application Integration, Cloud Infrastructure (AWS, Google, Azure)/Big Data
• Using Java, SQL, XML, Tomcat
• Troubleshooting technical issues (SSO, UNIX, Java, Apache tomcat, Cl/CD, Kerberos, SSL, REST API, Active Directory, docker, Kubernetes, pipelines)

Responsibilities

• Work with JFrog customers to design, set, build CI/CD pipelines/DevOps platforms using JFrog’s products/cutting-edge technologies/practices (Docker, Kubernetes, IaC, Cloud Native, NPM, Java, Pypi (Binary Repositories, Distribution to Devices, Continuous Build Tooling)
• Work with BI, Data Warehousing/Integration, MDM, Application Integration, Cloud Infrastructure (AWS, Google, Azure)/Big Data
• Use Java, SQL, XML, Tomcat; troubleshoot technical issues (SSO, UNIX, Java, Apache tomcat, Cl/CD, Kerberos, SSL, REST API, Active Directory, docker, Kubernetes, pipelines)
• Install, upgrade, configure JFrog’s Artifactory for optimal performance/scalability
• Automate platform deployment/management using tools (Terraform, Helm Charts, Ansible)
• Plan/deploy multisite solutions to ensure global redundancy/collaboration (federated repositories, JFrog GeoDNS)
• Design/implement tailored DevSecOps pipeline blueprint
• Focus on automating security scans, artifact promotion, compliance checks; assist with IDP (SCIM/SSO/LDAP)/OIDC integration for secure authentication
• Review current Artifactory configuration against best practices to support future business needs for continuous improvement/scale
• Design, build, deploy custom JFrog Plugins/Workers
• Establish best practices for cleanup (setting up policies, AQLs)
• Define MLOps best practices/setup by streamlining workflows
• Automate model lifecycle
• Ensure reproducibility
• Conduct sizing reviews/load testing to ensure adequate capacity/minimize performance issues
• Design/implement Air Gap solutions to enhance user experience across segregated networks
• Integrate/configure observability tools (Grafana, Prometheus)
• Assist with Advanced GitHub Integration
• Ensure GitHub Pipelines/dependencies sync effectively with JFrog’s Cloud
• Design/implement GitHub Action workflows (Artifactory, Xray/JAS/Curation)
• Integrate GitLab Advanced Security to design tailored DevSecOps pipelines
• Understand customers’ ecosystem, structure, business needs to provide recommendations for continuous improvements/scaling
• Collaborate with Sales, Customer Success, Support, Development
• Work directly with Devs/DevOps Pros to ensure success with customer’s DevOps journey using JFrog’s platform
• Train open source community/JFrog customers
• Influence features/roadmap of JFrog’s tools based on customers’ needs
• Keep current with latest technology trends related to DevOps/landscape of CI/CD Technology
• Manage, oversee, deliver on multiple projects; provide mentorship for Professional Services Engineers
• Work closely with customers/community to build relationships and serve as subject matter expert (SME) on JFrog’s technologies

Benefits

• This is a telecommuting position with remote benefit from various unanticipated locations throughout the U.S.
• This position also includes an equity package of restricted stock units (RSU).
• In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
• JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
• JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level