Professional Services Consultant

Ripple•Chicago, IL

5h•Hybrid

About The Position

At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. As a Professional Services Consultant, you are the critical link between our cutting-edge technology and the real-world financial goals of our global clients. You are a digital architect and a trusted advisor, tasked with deeply understanding a client's unique business environment, prescribing industry best practices, and architecting a configuration that transforms their treasury operations into a powerhouse of efficiency.

Requirements

3+ years experience in client-facing solution consulting and/or software implementations, specifically in ERP or SaaS
Consultative Mindset: experience in roles where you don’t just take orders; you ask "why," challenge the status quo, and lead clients toward better outcomes
Technical Aptitude: experience navigating complex software ecosystems and understanding how data flows between treasury systems, banks, and ERPs
Communication Skills: experience translating "tech-speak" into "CFO-speak," making complex financial concepts accessible and compelling
Treasury Domain Expertise: Deep knowledge of cash management, payments, risk, or hedge accounting
Financial Fluency: Previous experience working with Corporate Treasury, Accounting, and/or Finance - comfortable discussing cash flow, debt, and financial risk

Responsibilities

Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements
Design and document the "To-Be" state, determining the optimal configuration of Ripple Treasury’s suite to meet specific client goals
Act as a subject expert, guiding clients through treasury best practices and helping them modernize legacy processes
Take a hands-on approach to configuring the platform, ensuring the technical setup aligns perfectly with the strategic vision
Facilitate high-impact training sessions that empower users and ensure the client realizes the maximum ROI from our solutions
Partner with Sales, Product, and Engineering teams to provide client feedback and influence the future of our product roadmap

Benefits

The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact.
A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies.
Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events