Professional Network Manager

Cochlear•Cleveland, OH

6d•$130,000 - $137,000

About The Position

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you have sales experience and have worked in a hearing health clinical setting, this is a fantastic opportunity to join the Cochlear Provider Network team at the global leader in implantable hearing devices! In this role, you will be based in Cleveland, Ohio. This role is responsible for developing and sustaining a professional network that connects referring healthcare providers with cochlear implant (CI) programs to expand patient access to implantation services. Acting as a liaison and educator, the leader fosters multidisciplinary collaboration, establishes referral pathways, and promotes consistent standards of care across specialties. Key responsibilities include engaging providers to build collaborative connections, delivering evidence-based education on cochlear implants, equipping professionals with tools to identify candidates, and coordinating with marketing and sales teams to align outreach and communication strategies. Ultimately, this role ensures that patients are efficiently identified, referred, and supported through seamless care pathways, while providers benefit from shared resources, training, and ongoing communication.

Requirements

Bachelor's Degree or Equivalent Work Experience
3‐5 Years of Experience
Clinical and Sales Experience
Prior clinical experience within the hearing health industry
Proven success in hearing health industry sales/business development
Strong communication and interpersonal skills. Maintains close and collaborative communication with field and corporate teams
Ability to travel 60% with overnight stays

Responsibilities

Deliver a plan to identify and meet with professionals to establish collaborative connections between referring professionals and CI programs/providers to support transitional care pathways in an assigned market
Educate professionals within network; deliver compelling, evidence-based messaging that communicates the clinical and patient impact of cochlear implants
Provide professionals with educational tools to support candidacy identification and processes to accelerate connection to CI provider within the network for patients HCP deems appropriate candidates
Develop plan with consumer marketing and engagement teams for target market to align outreach and awareness of the professional network for specialty care inclusive of cochlear implantation