Production Test Technician

LeadsOnline•Plano, TX

23h

About The Position

Join the Force Behind Law Enforcement Success At LeadsOnline, we bridge the gap between technology and justice, empowering law enforcement agencies with cutting-edge solutions to close cases and serve their communities. Production Test Technicians play a critical role in our mission, connecting law enforcement agencies with our powerful tools to help them work smarter and faster. Everything we do is grounded in our core values of Service, Energy, Ownership, and People—and we’re looking for someone who embodies these principles. What You’ll Do Reporting to the Team Lead, Production, the Intermediate Production Test Technician isresponsible for building, imaging and testing production systems and troubleshooting at both system and equipment level. Assembles computers and 42U cabinets. Produces double casts for our customers Installs and configures software using internal images in accordance with work instructions and standards. Performs set-up, calibration and test, of TRAX equipment – proficient on all equipment. Troubleshoot equipment (Acquisition Units, Workstations and Servers). Inspects systems prepared by others Works in accordance with the objectives of the Supply Chain and Production department. Ensures that the LeadsOnline products meet specifications and quality standards Follows work instructions and use tools, test equipment and diagnostic procedures as directed. Develops a good working knowledge of LeadsOnline products, test equipment and production documentation. Reports work status, problems and any inconsistency in documentation to the Team Lead, Production. Supports other team members as required. May be required to support packing or[1] work with other departments on occasion. Can operate a liftComplies with safety and security requirements. Maintains a clean and well-organized workplace.

Requirements

DEC Electro-technology or similar
2-4 years of relevant experience
Good analytical problem-solving skills
Good knowledge of electromechanical products, test equipment and mechanical drawings
Knowledge of computer hardware and peripherals
Knowledge of Windows software for workstations and servers
Understanding of basic electronics and control systems, which supports the ability to troubleshoot
Good communication skills (English and/or French, verbal & written), able to understand both languages

Responsibilities

Building, imaging and testing production systems
Troubleshooting at both system and equipment level
Assembling computers and 42U cabinets
Producing double casts for our customers
Installing and configuring software using internal images in accordance with work instructions and standards
Performing set-up, calibration and test, of TRAX equipment
Troubleshooting equipment (Acquisition Units, Workstations and Servers)
Inspecting systems prepared by others
Working in accordance with the objectives of the Supply Chain and Production department
Ensuring that the LeadsOnline products meet specifications and quality standards
Following work instructions and use tools, test equipment and diagnostic procedures as directed
Developing a good working knowledge of LeadsOnline products, test equipment and production documentation
Reporting work status, problems and any inconsistency in documentation to the Team Lead, Production
Supporting other team members as required
Supporting packing or work with other departments on occasion
Operating a lift
Complying with safety and security requirements
Maintaining a clean and well-organized workplace