Production Support Specialist III

City National Bank • Los Angeles, CA

18d • $24 - $37

About The Position

The Production Support Specialist III is responsible for reviewing all small business consumer, line and loan requests including real estate transactions of all complexity levels ensuring files are complete with all applicable documentation required for a decision to be rendered prior to underwriting within the Small Business/Consumer and Commercial Operations groups. In addition, the Production Support Specialist III supports the department providing guidance, training and assisting with audit reviews if needed.

Requirements

• Bachelor's Degree or equivalent
• Minimum 3 years of recent mortgage or commercial experience.
• Minimum 3 years of administrative/office clerk experience.
• Ability to identify and resolve problems in a timely manner.
• Strong attention to detail and accuracy.
• Ability to maintain high levels of performance, especially in stressful situations.
• Excellent written and verbal skills.
• Excellent organizational skills.
• Ability to multi-task and work in a deadline driven environment.
• Strong knowledge of federal/state regulatory policies and procedures.
• Proficient PC skills, including Microsoft Office and Loan Origination systems.

Responsibilities

• Review files submitted by business units to ensure all credit, income, and asset documentation is complete.
• Receives and uploads conditions/documents pertaining to loans.
• Utilize pipeline reports to effectively manage and prioritize daily workflow.
• Initiates third party orders such as but not limited to appraisal, title, flood, insurance, credit, verifications of employment..
• Send various letters to clients to ensure City National Bank remains in compliance with all federal, state, and local regulations.
• Review and clear conditions within authority.
• Perform routine data entry and validation tasks.
• Follows up for trailing docs as needed.
• Verifies and inputs loan information accurately into loan origination system.
• Provides guidance, training and performs audit reviews reporting results to Management as needed.
• Other duties as assigned by management.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level