Production Supervisor

Easterseals-Goodwill Northern Rocky Mountain Brand•Rexburg, ID

20h•Onsite

About The Position

The Production Supervisor is responsible for overseeing production activities to ensure that goals are met. This role may also serve, at times, as the “Supervisor in Charge” of the entire facility. Key responsibilities include assuring a high level of guest and donor service and ensuring that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training is required in all aspects of Goodwill operations, and duties must be performed according to the established Best Practices of ESGW. Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system. This position is expected to be responsive to these needs, showing initiative to accomplish tasks and being prepared to move between assignments as priorities change. The supervisor must be cross-trained and assist in all aspects of retail and/or production operations, and must be able to work flexible hours including evenings and weekends.

Requirements

Sensitive to guest needs and wishes
Must have computer experience and be competent in internet use and a variety of computer software applications
Must have strong interpersonal, communication, monetary, organizational, and decision-making skills
Must be able to read, write and speak the English language in order to communicate with staff and guests
Completion of a background check
High School/Equivalent education
0-2 years previous experience
Ability to move independently or with reasonable accommodation within the facility and community
Physically and mentally able to perform all job requirements
Able to lift and carry 20-100 pounds with team lifting or mechanical assistance
Able to stand, stoop, bend, or carry for extended periods
Able to go up and down steps
Able to stand and walk entire shift
Tolerance to extreme changes in temperature and humidity
Must be able to work flexible hours, evenings, and weekends or longer shifts if needed
May be required to work more than 40 hours per week

Nice To Haves

Ability to work effectively with people with disabilities or other special needs

Responsibilities

Supervises Production activities to ensure that goals are met
Serve, at times, as “Supervisor in Charge” of entire facility
Responsible for assuring a high level of guest and donor service
Ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed
Perform duties according to the established Best Practices of ESGW
Be responsive to changing and unpredictable circumstances regarding donations and the movement of goods through the processing and retail store system
Show initiative to accomplish tasks at hand and be prepared to move between assignments as priorities change
Be cross-trained and assist in all aspects of retail and/or production operations