Production Supervisor - Service Operations (1st Shift)

ZOLL Medical Corporation•Pittsburgh, PA

1d•$75,000 - $98,000•Onsite

About The Position

CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Job Type On Site 1 Anchor Dr. Pittsburgh, PA 15238 (HARMAR) Job Summary The Production Supervisor will direct, support, and develop team members within a designated area to ensure production and/or material support plans are achieved, maintaining safety and quality standards. Supervisors are expected to work cross-functionally to optimize workflows, deploy labor resources, and facilitate cross training opportunities while meeting productivity, cost and other operational KPI targets, utilizing both our Lean Management System (PULSE) and our ZOLL leadership qualities.

Requirements

High School Diploma or GED required; Technical Associates degree or 4-year college degree preferred.
Three to five years minimum leadership experience in a manufacturing/production environment or equivalent.
Supervisory experience preferred.
Experience applying Lean Manufacturing Concepts preferred.
Highly-motivated individual, sets a ‘high-bar’ of achievement for self and others, actively mentors and develops people, works outside of functional ‘boundaries’, actively collaborates and builds trust with people, exhibits managerial courage, makes and keeps commitments, keeps stakeholders informed, delivers positive results despite constraints.
Proven ability to lead cross-functionally by inspiring team members and fostering an atmosphere of diversity, intellectual curiosity, and forward-thinking mindset.
Demonstrated resilience and humility in leading themselves.

Responsibilities

Establish and maintain an effective working relationship with all departments including other Production, Quality, Shipping, Training, and Engineering teams.
Develop and maintain knowledge of department in terms of quality, productivity, capability, and capacity.
Work in collaboration with Team Leads to achieve production plans.
Actively solicit, educate, and drive implementation of safety opportunities identified by team.
Effectively communicate business objectives, expectations, and feedback to team members
Proactively communicate upwards on team status, challenges, and support requirements.
Cross- functional communication and collaboration within the Supervisor team is expected.
Drive team member development and improvement through coaching and mentoring activities.
Set expectation by demonstrating ZOLL leadership qualities.
Lead continuous improvement through effective leadership of product teams, lead Tier meetings and root cause/corrective action activities, support PULSE initiatives and daily management.
Management responsibility for team members. Will frequently give direction to personnel and act in a project management role with accountability for getting results through others.