Production Supervisor

Goodwill of Southern Nevada•North Las Vegas, NV

5h•$15 - $15•Onsite

About The Position

The Production Supervisor manages production goal tracking, quality and quantity checks as well as managing the second shift retail production staff. The position acts as a key holder and fills in for the Production Manger when needed.

Requirements

Proven reliability in meeting attendance expectations.
Must be able to operate and obtain certification for use of the Stacker.
Minimum of 1 year retail experience.
Must be able to continuously perform repetitive work, at a set pace.
Team members in this position may be required to travel at a moment’s notice or be transferred to other Goodwill retail stores, based on business operational needs.
Must possess strong interpersonal skills with excellent communication skills.
Exhibits a high level of integrity and business ethics.
Exhibits a high level of adaptability and flexibility.

Nice To Haves

High school/ GED completion preferred.
Bilingual (English and Spanish a plus)

Responsibilities

Ensures that quality customer service is presented and provided by team members in a timely and courteous manner.
Achieves daily, weekly, and monthly productions goals for the store, reaching out to senior management when short on donations.
Ensures every rack/cart of processed goods receives a quality and quantity, and price (QQP) review.
Cross trains to be proficient as a cashier to be prepared to substitute for a Customer Service Supervisor.
Closes the store at the end of the night if required.
Communicates needs with the store management team to ensure production and sales goals will be met.
Trains and coaches new and existing team members to follow the Picture Process Maps (PPM’s), production metrics and pricing guidelines, holds team members accountable for meeting processing goals.
Facilitates meetings with the production team.
Ensures store and surrounding premises are kept clean and free of safety hazards, and safety procedures and understood and followed by all team members.
Ensures all Processors complete floor work each day for one hour. Complete floor work audits daily to ensure processes are followed to company standards.
Ensures all processors workstations are stocked with approved supplies.
Locks down the building, closes the store and ensures the premises are safely vacated.
Directs daily work with Merchandise Processors to meet preset production and sales goals for the store.
Assists in overall daily operations of the store and any other assignments or projects as determined by management.