Production Services Manager

Virginia TechBlacksburg, VA
62dOnsite

About The Position

When was the last time you changed the world? In Virginia Tech's Division of Student Affairs, that's exactly what we're doing every day-guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow. Located in the Production Services area within Student Engagement and Campus Life, reporting to the Assistant Director for Production Services, the primary purpose of this position will be to work to ensure the success of events by working with clients and student employees to meet the technical requirements and customer service needs associated with events requiring Production Services. The position will be responsible for ensuring all technical and design aspects of events are implemented and contracted in a safe, professional, and timely manner. Ensures that specified equipment is utilized to perform services as contracted, confirms safety policies and protocols are adhered to at all times and events are properly staffed based on technical skills and knowledge. Creates sketches and plots, equipment schedules, connection diagrams and show orders to communicate specific event needs to our student employees. Performs simple electrical load calculations. Provides support for Classroom Audio Visual venues as assigned to Production Services. Assist with tasks related to student employee training, development and evaluations.

Requirements

  • Undergraduate degree in Technical Theatre or related field or equivalent level related training/experience
  • Working knowledge of both analog and digital audio, lighting, and video systems.
  • Basic technical troubleshooting and diagnostic skills.
  • General knowledge of rigging practices and systems associated with theatrical venues and production tour rigging.
  • Ability to coordinate the proper lay out and use of sound and lighting system components.
  • Previous experience in a customer service related field.
  • Previous experience supervising and directing the work of others.
  • Demonstrated strong interpersonal communication skills with the ability to successfully work and openly communicate with a diverse group of clientele and student employees with varying levels of experience.
  • Ability and willingness to work a flexible schedule including nights and weekends.
  • Ability to work in a fast-paced environment and regularly adjust priorities to successfully meet production deadlines.

Nice To Haves

  • Previous professional experience in Production Support or Technical Theatre.
  • Previous experience with basic QLab programming and operation.
  • Previous experience working in a university or academic setting.
  • Previous experience supervising students.
  • Knowledge of Vector Works, Visio, AutoCAD, or similar drafting/drawing/design software in a professional setting.
  • Experience with Extron/Crestron or similar programs.

Responsibilities

  • Work to ensure the success of events by working with clients and student employees to meet the technical requirements and customer service needs associated with events requiring Production Services.
  • Ensuring all technical and design aspects of events are implemented and contracted in a safe, professional, and timely manner.
  • Ensures that specified equipment is utilized to perform services as contracted, confirms safety policies and protocols are adhered to at all times and events are properly staffed based on technical skills and knowledge.
  • Creates sketches and plots, equipment schedules, connection diagrams and show orders to communicate specific event needs to our student employees.
  • Performs simple electrical load calculations.
  • Provides support for Classroom Audio Visual venues as assigned to Production Services.
  • Assist with tasks related to student employee training, development and evaluations.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Educational Services

Number of Employees

5,001-10,000 employees

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