Production Printer Technician

Pacific Office Automation•Orange, CA

33d•$22 - $34•Onsite

About The Position

Pacific Office Automation is one of the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in ten western states OR WA CA AZ NM NV UT ID CO & TX With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation youll find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position Pacific Office Automation is currently seeking a Production Printer Technician who is skilled in repairing and maintaining Konica Minolta Production Printers for our office in Orange CA If you are a self driven service expert who is detail oriented and capable of multitasking we want to talk to you

Requirements

2 6 years minimum of relevant experience
Must have experience with servicing and repairing production level office equipment such as copiers printers fax machines mailing machines etc
Strong computer knowledge
Excellent customer service communication skills are essential
Strong problem solving and mechanicalelectrical skills
Strong working knowledge of Windows 10 applications
Highly motivated and capable of working independently in the field
Must possess a valid drivers license with a clean driving record

Nice To Haves

Applicants with any advanced Konica Minolta certifications are required
Minimum of 2 years of experience operating large format printers preferably in a professional printing environment
Production Print certifications are highly preferred

Responsibilities

Responsible for a full range of repairs and service procedures on high speed digital copiersprinters full color copiersprinters and facsimiles
Diagnostics installation troubleshooting machine modifications software upgrades removal and retrofits on a wide range of production machines
Must have experience with servicing and repairing Konica Minolta production level
Providing high quality technical support and expertise by complete each service call according to service agreements and requirements
Effectively complete all territory assignments and developing options to resolve unexpected problems
Participates in training to remain up to date with new products and procedures
Provide specialist service to other field service technicians for unresolved technical problemsissues
Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities
Working in a fast paced environment