Production Printer Service Technician

Pacific Office Automation • Las Vegas, NV

314d • $22 - $34

About The Position

Pacific Office Automation is currently seeking a Production Printer Technician who is skilled in repairing and maintaining Canon & Ricoh Production Printers for our office in Las Vegas, NV. If you are a self-driven, service expert who is detail-oriented and capable of multi-tasking, we want to talk to you!

Requirements

• 2-6 years minimum of relevant experience.
• Must have experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing machines, etc.
• Production Print certifications are highly preferred.
• Strong computer knowledge.
• Excellent customer service communication skills are essential.
• Strong problem-solving and mechanical/electrical skills.
• Strong working knowledge of Windows 10 applications.
• Highly motivated and capable of working independently in the field.
• Must possess a valid driver's license with a clean driving record.

Responsibilities

• Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, facsimiles.
• Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines.
• Canon and/or Oce' Vario Series Certification & service experience (including Titan & Colorado Machines).
• Providing high-quality technical support and expertise by completing each service call according to service agreements and requirements.
• Effectively complete all territory assignments and develop options to resolve unexpected problems.
• Participates in training to remain up to date with new products and procedures.
• Provide specialist service to other field service technicians for unresolved technical problems/issues.
• Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities.
• Working in a fast-paced environment.

Benefits

• $22 -$34 an hour DOE.
• Advancement and growth into leadership roles.
• Team-player environment.
• Medical/Dental/Vision/Life insurance plans.
• Matched 401k.
• PTO, Vacation, Sick Leave.
• FSA/HSA programs.
• Company car for work and personal use.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications