Production Pre-Sort - Western Headquarters - FT

GOODWILL INDUSTRIES GROUPSouth Bend, IN
7d$11Onsite

About The Position

Job Objective: To perform the initial sort of all donations, separating material into proper categories for processing in other departments and properly disposing of all non-saleable items. This position reports to the Production Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Requirements

  • Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
  • Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
  • Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
  • Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
  • Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
  • Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
  • Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
  • Authorized to work in the United States.
  • Flexible availability.
  • Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Responsibilities

  • Perform initial sorting of donated materials from crates, cages, carts, boxes, and barrels.
  • Sort soft goods into hampers and transport them to designated areas.
  • Pair and rubber-band shoes before placing them in barrels.
  • Place wares, toys, and holiday items on dump tables; pass metal items to Wares Processors.
  • Ensure sellable metal objects (copper, brass, aluminum, steel) are salvaged.
  • Sort E&M (electrical and mechanical) items into wooden carts.
  • Categorize books, records, tapes, CDs, and DVDs into designated carts or barrels.
  • Place jewelry in designated containers.
  • Dispose of unsellable or hazardous materials in designated bins.
  • Clean and sweep crates, cages, and workstations to maintain a clutter-free environment.
  • Other duties as assigned by supervisor.
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