This PRODUCTION PLANNER position will be located at our Plant 5, Ti-Cast Operation in Whitehall, MI. The primary responsibilities include: Communicates with regular and prospective customers concerning requirements, talks with them regarding other customer service-related concerns, and answers any other questions. Fields and promptly responds to inquiries from customers regarding status of key projects, open orders, and any unresolved issues. Performs checks and audits of scheduling rules while interacting with other departments to align with plant On Time Delivery targets. Exercises direct responsibility for the tracking of open items, for securing purchase order coverage, and for resolution of contractual issues delaying input or shipment of customer requirements. Processes orders for assigned account portfolio. This includes order entry/maintenance, order placement for outplant vendors, order review, acknowledgment to the customer, and resolution of items delaying either release to manufacturing or shipments. Coordinates with Master Scheduler to plan and schedule workflow for each department and operation according to previously established manufacturing sequences and lead times. Confers with department supervisors to determine status of assigned projects. Expedites operations that delay schedules and may alter schedules to meet unforeseen conditions. Performs a reconciliation of shipments daily. Work closely with planning, manufacturing, and sales teams to best achieve customer satisfaction Maintain visibility of overdue jobs; analyze and develop recovery schedules Works without plant vendors on product flow to them and back to Ti-Cast being their liaison with Howmet advising them on priorities and communicating with internal team on performance to plan and maintains PO coverage
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Job Type
Full-time
Career Level
Mid Level
Industry
Transportation Equipment Manufacturing
Number of Employees
5,001-10,000 employees