Production Operator - Card Production

First National Bank of Omaha•Omaha, NE

10d•Onsite

About The Position

As a part of this team you will play a critical role in the success of FNBO and the experience for our customers! How many times a day do we use our credit cards, or debit cards? This role would work within our Embossing team to create credit, debit/ATM and third party cards for FNBO and its affiliates. For these processes, you would be utilizing Entrust embossing and inserting equipment. In addition, you would also responsible for assisting on the mail functions of the department, and other duties as assigned. A secure environment is of the utmost importance, this team is under general supervision and continually monitored by security cameras. Available shift hours will fall between the hours of 4:00am-12:30pm Monday through Friday. Weekend shifts and shifts outside of the hours listed may be required based on business need.

Requirements

High School graduate or equivalent.
Reading, analytical, mathematical and interpersonal skills are required.
Candidates must possess unrestricted work authorization and not require future sponsorship.
This position requires compliance with the Payment Card Industry (PCI) security standards. Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements.

Nice To Haves

Experience in Production Control Operations is desired.
Experience using automated inserting equipment, PC experience (Outlook, Word, Excel, TBS), and typing skills are strongly desired.

Responsibilities

Operates Entrust MX6000/MX8100 card production machines and DPP software.
Operates Entrust DX5100 inserting machine.
Performs normal equipment maintenance functions on all machines, and initiates fixes where appropriate.
Performs balancing and inventory functions of the plastics assigned to produce.
Monitors quality control of all computer generated output and informs management of problems.
Prepares all out going credit cards for mailing.
Researches and updates returned account correspondence.
Updates accounts with bad addresses using the Embossing Address Change program.
Receives, sorts, and distributes all returned mail.
Researches and distributes customer requests for various FNBO products and services to the proper department.
Adjusts sequence of work within constraints of overall schedules to optimize productivity.
Personally solve various problems which arise during the workday, which include machine and non-machine problems.