Production Manager

SERVPRO of Mobile Northwest•Mobile, AL

1d•Onsite

About The Position

SERVPRO® of Mobile County is seeking a Production Manager who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, you will thrive in this work environment. This position involves helping people through difficult situations, with a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

Requirements

Effective written and oral communication
Intermediate math skills
High school diploma/GED
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in cleaning/restoration preferred
IICRC certifications preferred

Responsibilities

Oversee Franchise processes relating to customers and take care of customer needs
Manage relationships with centers of influence (COIs)
Oversee scheduling of jobs, resources, and crews following SERVPRO® of Mobile Northwest production guidelines
Manage job file documentation, job profitability, and efficiencies
Train, manage, and recruit production personnel
Create and/or review job scopes and ensure accuracy and clarity
Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently