Production Manager
About The Position
Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! In this position, you will: Monitor daily performance of all installation and production employees and subcontractor crews Have consistent and prompt communication with crews and customers to ensure a positive experience and proper execution of contracts Maintain quality control program from product ordering, receiving, delivery, and installation Perform general hiring and terminations of all Installers, sub-contractors, and production related employees Consistently review strategies to improve overall efficiency Assist with and handle customer complaint resolutions
Requirements
- Must have a valid driver’s license and good driving record
- 5+ years of Residential Remodeling experience, specifically with replacement windows
- 2+ years of Project Management experience
- Experience resolving conflict
- Strong communication & customer service skills
Responsibilities
- Monitor daily performance of all installation and production employees and subcontractor crews
- Have consistent and prompt communication with crews and customers to ensure a positive experience and proper execution of contracts
- Maintain quality control program from product ordering, receiving, delivery, and installation
- Perform general hiring and terminations of all Installers, sub-contractors, and production related employees
- Consistently review strategies to improve overall efficiency
- Assist with and handle customer complaint resolutions
Benefits
- Competitive salary of $70k - $90k per year
- Monthly performance bonus opportunities
- Consistent schedules and professional growth opportunities
- A respectful, forward-thinking work culture
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
