Production Manager, Water

ServiceMaster CDR•Northwood, OH

About The Position

Are you a seasoned water mitigation expert with leadership skills and a passion for operational excellence? We're looking for a Water Mitigation Production Manager to oversee daily operations, manage field technicians, and ensure top-tier service delivery. If you thrive in a fast-paced environment, have a strong technical background, and enjoy mentoring others, this is the opportunity for you!

Requirements

Minimum 5 years of water mitigation industry experience.
Certifications Highly preferred or desire to obtain: IICRC WTR (Water Damage Restoration) IICRC ASD (Applied Structural Drying) IICRC AMRT (Applied Microbial Remediation Technician) or equivalent IICRC CDS (Commercial Drying Specialist) or equivalent
Strong customer service and leadership skills.
Deep understanding of residential and commercial mitigation.
Experience managing crews, temporary labor, and subcontractors.
Ability to scope and run projects of all sizes.
Proficiency with Restore365, MICA, DocuSketch, and other relevant software.
Valid driver’s license with a clean driving record and reliable transportation.
Excellent communication skills and a team-player mindset.

Responsibilities

Lead and manage daily operations, ensuring efficiency in production and procurement.
Conduct field evaluations and provide feedback to enhance team performance.
Collaborate with sales teams to meet client expectations and commitments.
Supervise and develop lead technicians, fostering a culture of continuous learning.
Ensure compliance with health and safety regulations.
Optimize operational processes and implement best practices.
Oversee manpower planning to meet project targets cost-effectively.
Manage large-scale water mitigation projects and high-volume events.
Act as a lead technician when needed.