Genentech-posted 7 months ago
$113,400 - $210,600/Yr
Full-time • Mid Level
Remote • South San Francisco, CA
Chemical Manufacturing

The Production Manager, Print will be responsible for overseeing the end-to-end production, warehousing, and distribution of printed marketing materials, ensuring timely and cost-effective delivery. This role plays a critical part in maintaining the efficiency and effectiveness of print production processes, optimizing inventory management, and ensuring vendor compliance. The team is specifically accountable for defining omnichannel solutions, shaping engagement strategies, designing, operationalizing, and producing seamless, consistent & meaningful patient and customer experiences. This is your opportunity to lead transformative change, integrating advanced technology with strategic vision to drive impact at scale.

  • Drive Print operational delivery to ensure seamless execution, including management of vendor teams.
  • Operationalize, produce, and optimize products/channels in alignment with campaign and above-campaign execution plans.
  • Drive on-time business delivery, leveraging project management tools and coordinating effectively with cross-functional teams.
  • Accountable for timely, high-quality, and high-satisfaction patient and customer experiences.
  • Activate campaign optimization decisions to enhance effectiveness and reach.
  • Support the maintenance of documentation on production processes, channel-specific best practices, and production calendars.
  • Provide product planning and optimization inputs to product teams to improve performance, efficiency, and capacity.
  • Provide input into efficiency opportunities to elevate product processes and performance.
  • Help pull through pilots to test and refine new initiatives as needed.
  • Act as a subject matter expert and specialist point-of-contact for internal staff and management and external vendors.
  • Manage warehouse distribution center processes to ensure efficiency and compliance with industry standards.
  • Collaborate with shipping and logistics vendors to optimize the delivery and distribution of print materials.
  • Develop and implement inventory management strategies, including the destruction of expired materials.
  • Comply with all laws, regulations and policies that govern the conduct of Genentech activities.
  • Bachelor's degree in marketing, business, communications, or a related field, or equivalent experience.
  • 3 years in campaign operations, marketing production, or omnichannel execution, with a proven track record of delivering high-quality business outcomes on time.
  • Experience managing end-to-end omnichannel or multichannel program/campaign execution, including integrating digital and offline channels.
  • Strong project management skills to lead operational delivery and ensure efficient resource utilization.
  • Excellent communication and collaboration skills to align cross-functional teams and enterprise stakeholders.
  • Experience in healthcare, pharmaceutical, or other regulated industries.
  • Experience activating above-campaign initiatives into channel experiences and leading product or campaign optimization pilots.
  • Experience managing automated production and publishing processes and working in workflow and publishing systems.
  • Familiarity with omnichannel systems and tools like workflow, campaign automation, CRM, etc.
  • Proven success managing vendor relationships and ensuring compliance with SLAs and regulatory standards.
  • Advanced proficiency with marketing automation tools and analytics platforms.
  • Strong understanding of compliance and regulatory frameworks in campaign management.
  • Experience managing print production, warehousing, and logistics for large-scale marketing campaigns.
  • Proficiency in inventory control, supply chain logistics, and vendor management.
  • Discretionary annual bonus based on individual and Company performance.
  • Comprehensive benefits package.
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