Production Coordinator Manager
About The Position
Lead, mentor, and manage the Production Support team, ensuring alignment with company goals and customer expectations. Oversee the creation and accuracy of job packets, BOMs, SDS reviews, and service orders. Ensure timely and accurate pricing estimates and purchase order processing. Monitor and manage documentation for outages and field/shop service activities. Implement and uphold JHC TCC (Total Customer Commitment) standards across the team. Collaborate with internal departments to improve workflow efficiency and customer satisfaction. Develop and maintain vendor relationships to optimize pricing and delivery schedules. Review and approve repair jobs and ensure completeness of documentation. Provide training and development opportunities for team members. Maintain regular communication with leadership regarding team performance, challenges, and opportunities. Ensure compliance with safety, quality, and operational standards. Travel as needed to support field operations and customer engagements. Maintain regular and predictable attendance. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [email protected].
Responsibilities
- Lead, mentor, and manage the Production Support team
- Oversee the creation and accuracy of job packets, BOMs, SDS reviews, and service orders
- Ensure timely and accurate pricing estimates and purchase order processing
- Monitor and manage documentation for outages and field/shop service activities
- Implement and uphold JHC TCC (Total Customer Commitment) standards across the team
- Collaborate with internal departments to improve workflow efficiency and customer satisfaction
- Develop and maintain vendor relationships to optimize pricing and delivery schedules
- Review and approve repair jobs and ensure completeness of documentation
- Provide training and development opportunities for team members
- Maintain regular communication with leadership regarding team performance, challenges, and opportunities
- Ensure compliance with safety, quality, and operational standards
- Travel as needed to support field operations and customer engagements
- Maintain regular and predictable attendance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Fabricated Metal Product Manufacturing
Education Level
No Education Listed
Number of Employees
251-500 employees
