Production Coordinator I
About The Position
Job Summary: To ensure that the finished product leaving the company meets the requirements of the customer as defined by the customer’s purchase order, scope of work, or special instructions. The Production Coordinator I will perform administrative functions pertaining to the operation of the company and the safety of company personnel. Primary Duties & Responsibilities: ● Data entry for service work and engineered product with attention to detail and timely execution ● Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training ● Input purchase orders for materials required to complete orders and issue POs to vendors ● Routinely communicate with vendors to monitor delivery dates ● Communicate with the customer any unforeseen delays or issues with the field service order ● Confirm terms & conditions on the customer’s PO matches the sales order to ensure accurate billing ● Release appropriate lines for invoicing and attach proof of delivery to sales order ● Process invoices and distribute them via mail, email, or customer portal ● Enter Field Service Report hours into ADP daily ● Enter hours onto Field Service Man Hour Tracking Spreadsheet ● Approve time for all technicians and temps on ADP for each pay period ● Update Contract Labor report weekly and send to corporate ● Perform other administrative duties as required Positional Requirements & Qualifications: ● Education & Experience: o HS Education or GED equivalent o Solid understanding of basic bookkeeping and accounts receivable principles ● Skills & Abilities: o Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s) o Successful completion of shop orientation hours for assigned product vertical(s) o Demonstrate understanding and compliance with all applicable quality standardization procedures o Successful completion of Technical 101 training for assigned product vertical(s) o Successful completion of the Customer Service Soft Skills training class o Successful completion of the Production Coordinator I learning path in LinkedIn Learning o Successful completion of the level I written test for assigned product vertical(s) o Oracle competency o Effective time-management o Detail-oriented o Self-Motivated o Highly organized Must be able to travel and have a clear driving record in accordance to company driving guidelines Clear background check and drug/alcohol screening Essential Physical Functions: Travel: less than 5% Lifting up to 20 pounds Bending, stooping, walking
Requirements
- HS Education or GED equivalent
- Solid understanding of basic bookkeeping and accounts receivable principles
- Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s)
- Successful completion of shop orientation hours for assigned product vertical(s)
- Demonstrate understanding and compliance with all applicable quality standardization procedures
- Successful completion of Technical 101 training for assigned product vertical(s)
- Successful completion of the Customer Service Soft Skills training class
- Successful completion of the Production Coordinator I learning path in LinkedIn Learning
- Successful completion of the level I written test for assigned product vertical(s)
- Oracle competency
- Effective time-management
- Detail-oriented
- Self-Motivated
- Highly organized
- Must be able to travel and have a clear driving record in accordance to company driving guidelines
- Clear background check and drug/alcohol screening
Responsibilities
- Data entry for service work and engineered product with attention to detail and timely execution
- Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training
- Input purchase orders for materials required to complete orders and issue POs to vendors
- Routinely communicate with vendors to monitor delivery dates
- Communicate with the customer any unforeseen delays or issues with the field service order
- Confirm terms & conditions on the customer’s PO matches the sales order to ensure accurate billing
- Release appropriate lines for invoicing and attach proof of delivery to sales order
- Process invoices and distribute them via mail, email, or customer portal
- Enter Field Service Report hours into ADP daily
- Enter hours onto Field Service Man Hour Tracking Spreadsheet
- Approve time for all technicians and temps on ADP for each pay period
- Update Contract Labor report weekly and send to corporate
- Perform other administrative duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
