Production Control Technician

TesseraColorado Springs, CO
1d$29 - $29Onsite

About The Position

Tessera is hiring a Production Control Technician to support BMC at USAFA. You’ll manage work orders in Maximo, assist with scheduling, and keep teams informed. Your attention to detail and reliability make a real difference—and at Tessera, your dedication is seen, appreciated, and celebrated. You’re not just filling a role—you’re helping drive excellence. Typical duties include but are not limited to:

Requirements

  • 3-5 years experience in data processing or related field
  • Familiarity with maintenance tracking software such as Maximo or DMLSS
  • Ability to process and manage service orders across multiple platforms
  • Excellent planning, scheduling, and organizational skills
  • Effective communication and customer service abilities
  • Ability to work under pressure and solve problems independently
  • Team-oriented with initiative and reliability
  • A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
  • Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id .
  • Must be able to obtain and maintain applicable security clearances and installation access.
  • A background check and E-Verify will be conducted for this position.

Responsibilities

  • Collect and verify operational data to support accurate shop performance.
  • Cross-check time and attendance sheets with payroll and work control systems.
  • Maintain accurate records of facility and equipment maintenance activities.
  • Manage service orders by validating requests, assigning priorities, and entering them into Maximo.
  • Post labor and materials, update work order status, and close completed jobs in Maximo.
  • Communicate repair status to customers via phone, email, or in person.
  • Provide professional and courteous service at the order desk and over the phone.
  • Support supervisors and foremen with reliable data and production reports.
  • Review project documentation for billing accuracy and prepare service packets.
  • Record utility meter readings (electric, water, natural gas) as needed.
  • Perform gate operations and other facility access tasks when required.
  • Work alternating shifts to meet operational and mission needs.

Benefits

  • Medical, Dental, Vision
  • 401(k) retirement plan
  • Life & Short-Term Disability Insurance
  • $8.78/hr Health and Welfare Benefit
  • Flexible Spending Accounts for both medical and dependent care
  • 11 paid federal holidays, accrual of 15 paid days of vacation at the start of employment, paid sick leave
  • Potential shared earning bonus
  • Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
  • Professional development, certifications, and training opportunities
  • Verizon wireless discount
  • Employee Assistance Program (EAP), and an engaging wellness program
  • Public Service Loan Forgiveness eligibility for full-time employees
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