Production Control Technician

Tessera•Colorado Springs, CO

16d•$29 - $29

About The Position

Tessera is hiring a Production Control Technician to support BMC at USAFA. You’ll manage work orders in Maximo, assist with scheduling, and keep teams informed. Your attention to detail and reliability make a real difference—and at Tessera, your dedication is seen, appreciated, and celebrated. You’re not just filling a role—you’re helping drive excellence. Typical duties include but are not limited to: Collect and verify operational data to support accurate shop performance. Cross-check time and attendance sheets with payroll and work control systems. Maintain accurate records of facility and equipment maintenance activities. Manage service orders by validating requests, assigning priorities, and entering them into Maximo. Post labor and materials, update work order status, and close completed jobs in Maximo. Communicate repair status to customers via phone, email, or in person. Provide professional and courteous service at the order desk and over the phone. Support supervisors and foremen with reliable data and production reports. Review project documentation for billing accuracy and prepare service packets. Record utility meter readings (electric, water, natural gas) as needed. Perform gate operations and other facility access tasks when required. Work alternating shifts to meet operational and mission needs.

Requirements

3-5 years experience in data processing or related field
Familiarity with maintenance tracking software such as Maximo or DMLSS
Ability to process and manage service orders across multiple platforms
Excellent planning, scheduling, and organizational skills
Effective communication and customer service abilities
Ability to work under pressure and solve problems independently
Team-oriented with initiative and reliability
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.

Responsibilities

Collect and verify operational data to support accurate shop performance.
Cross-check time and attendance sheets with payroll and work control systems.
Maintain accurate records of facility and equipment maintenance activities.
Manage service orders by validating requests, assigning priorities, and entering them into Maximo.
Post labor and materials, update work order status, and close completed jobs in Maximo.
Communicate repair status to customers via phone, email, or in person.
Provide professional and courteous service at the order desk and over the phone.
Support supervisors and foremen with reliable data and production reports.
Review project documentation for billing accuracy and prepare service packets.
Record utility meter readings (electric, water, natural gas) as needed.
Perform gate operations and other facility access tasks when required.
Work alternating shifts to meet operational and mission needs.

Benefits

Medical, Dental, Vision
401(k) retirement plan
Life & Short-Term Disability Insurance
$8.78/hr Health and Welfare Benefit
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays, accrual of 15 paid days of vacation at the start of employment, paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP), and an engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees