Production and Maintenance Technician

iHeartMedia • Ogallala, NE

13d • Onsite

About The Position

iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: RCS is looking for a detail-oriented technician responsible for Quality Control of computer systems shipping from our Ogallala, NE office. The individual will work as part of a manufacturing team taking orders from receipt through shipping. This role also includes some facilities work in and around the building.

Requirements

• High school diploma and related work experience.
• An understanding of Windows server and workstation operating systems to troubleshoot software issues and to properly install and configure internal software programs.
• Technical knowledge of computer hardware to be able to troubleshoot hardware issues and to replace components within.
• A working knowledge of Microsoft computer programs (i.e. Excel, Word, etc.).
• Operate a forklift for loading and unloading of palletized hardware and crates on trucks.
• Must have a valid driver’s license.
• Able to lift 50 pounds comfortably and able to lift upwards of 100 pounds in a team lift.
• Ability to communicate effectively with other departments within the company as well as with companies outside RCS.
• Needs to be detail oriented and able to multi-task, as well as adjust to changing priorities as situations arise.
• Qualified candidate must possess problem solving, communication and organizational skills.

Nice To Haves

• IT, SQL, and Networking knowledge is a plus.

Responsibilities

• Tests hardware for failures and ensures accuracy of software configuration of systems prior to shipment to customers.
• Testing of potential new hardware for use within our environments and for conflicts with other sold products.
• Document test results of such testing.
• Responsible for ensuring data entry of orders following shipment of systems.
• Responsible for ensuring that orders in the system that are approved for processing are printed and passed along to the team responsible for building said systems.
• Responsible for being able to perform the build process for all systems, both to understand config control better but to also build systems.
• Responsible for shipping systems which does includes international shipments and creation of required documents.
• Track marketing promotional materials and perform shipments.
• Tracking of trade show booths including both shipment and returns.
• Review and tracking of expiring licenses to eliminate customer hardship.
• Completes and maintains quality control documentation.
• Responsible for assisting with building maintenance including but not limited to: Snow removal – (outside normal working hours required when necessary) Changing filters and maintaining furnace and A/C units.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED