Production and Maintenance Technician

iHeartMedia • Ogallala, NE

4d • Onsite

About The Position

iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! RCS is looking for a detail-oriented technician responsible for Quality Control of computer systems shipping from our Ogallala, NE office. The individual will work as part of a manufacturing team taking orders from receipt through shipping. This role also includes some facilities work in and around the building.

Requirements

• High school diploma and related work experience.
• An understanding of Windows server and workstation operating systems to troubleshoot software issues and to properly install and configure internal software programs.
• Technical knowledge of computer hardware to be able to troubleshoot hardware issues and to replace components within.
• A working knowledge of Microsoft computer programs (i.e. Excel, Word, etc.).
• Operate a forklift for loading and unloading of palletized hardware and crates on trucks.
• Must have a valid driver’s license.
• Able to lift 50 pounds comfortably and able to lift upwards of 100 pounds in a team lift.
• Ability to communicate effectively with other departments within the company as well as with companies outside RCS.
• Needs to be detail oriented and able to multi-task, as well as adjust to changing priorities as situations arise.
• Qualified candidate must possess problem solving, communication and organizational skills.
• Please note: This position is on-site in Ogallala, NE. No remote work possible.
• Working hours are 7 am to 4 pm MDT, Monday - Friday.
• Respect for others and a strong belief that others should do this in return
• Ability to work within prescribed guidelines without needing close supervision
• Problem solving skills within established procedures
• Understanding of when to seek guidance for unforeseen problems
• Close attention to detail
• Strong written and verbal communication skills
• Ability to act in a professional manner and collaborate with colleagues of different levels

Nice To Haves

• IT, SQL, and Networking knowledge is a plus.

Responsibilities

• Tests hardware for failures and ensures accuracy of software configuration of systems prior to shipment to customers.
• Testing of potential new hardware for use within our environments and for conflicts with other sold products.
• Document test results of such testing.
• Responsible for ensuring data entry of orders following shipment of systems.
• Responsible for ensuring that orders in the system that are approved for processing are printed and passed along to the team responsible for building said systems.
• Responsible for being able to perform the build process for all systems, both to understand config control better but to also build systems.
• Responsible for shipping systems which does includes international shipments and creation of required documents.
• Track marketing promotional materials and perform shipments.
• Tracking of trade show booths including both shipment and returns.
• Review and tracking of expiring licenses to eliminate customer hardship.
• Completes and maintains quality control documentation.
• Responsible for assisting with building maintenance including but not limited to: Snow removal – (outside normal working hours required when necessary) Changing filters and maintaining furnace and A/C units.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED