Production Administrator

Victors Home Solutions•Canton Township, MI

11h•$25

About The Position

Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! Victors Home Solutions is seeking a highly energetic and motivated person to join our team as a Production Administrator! At Victors Home Solutions you’ll be surrounded and supported by dynamic, fun, engaged people! Built On Integrity isn’t just a motto - it’s our core philosophy. We love our people. We love our customers. We love our work. Production Administrators at Victors Home Solutions will be a key component in providing our customers with the best experience in the home improvement industry. The ideal candidate has a high sense of urgency and excellent organizational skills. The Production Administrator position requires strong telephone and written communication between construction crews, customers, and the Victors Home Solutions team. The ability to multitask in a fast pace environment is a requirement. This position reports directly to the Lead Production Administrators.

Requirements

Ability to handle multiple tasks simultaneously and prioritize effectively
Positive thinker with a get-it-done attitude
Ability to think independently and outside the box
Must possess the ability to consistently follow tasks through to completion
Written and verbal communication skills must be top-notch
Able to adapt to and embrace change
Enthusiastic, hard-working, well organized team player
Able to work with others and willing to contribute to the team
Experience in customer service

Responsibilities

Review customer contracts for accuracy of color, size, and other job related details
Create production documents for installation crews to use in the field
Order materials and schedule delivery to job sites
Contact customers to schedule installation dates and clarify specific requirements of each project
Work with the General Manager to continually enhance service quality standards
Communicate with and process permits from building departments
Take status calls and report back to customers with updates
Track projects for the successful completion of all phases of projects
Develop comprehensive project plans to be shared with customers as well as other staff members
Monitor production efficiencies and recommend corrections to meet targets
Interact with various departments to service customers