Production Administrative Assistant - Construction

Groundworks • Greenville, SC

21h • Onsite

About The Position

Groundworks is North America's leading foundation repair and water management specialist, recognized as a Top Workplace. The company is driven by a purpose to protect, repair, and improve customers’ homes. Groundworks offers real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. They provide hands-on training, advancement opportunities, and the chance for employees to make a real impact. The Production Administrative Assistant is expected to embody an energetic, warm, and positive attitude, providing excellent customer service. This role involves managing workflow for customer service calls and interactions with production and service technicians, as well as supporting the administrative needs of a busy, customer service-based industry. The company prides itself on its exceptional growth and the opportunity for every employee to play an impactful role in changing the industry and delivering solutions.

Requirements

• High School Degree/GED
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Nice To Haves

• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred

Responsibilities

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy
• Regularly and reliably reports to work on time each working day

Benefits

• Competitive Pay
• Employee Company Ownership Opportunities
• Industry Leading Training Programs
• Leadership Development and Career Growth Tracks
• Comprehensive and Affordable Benefits Package
• Top Workplace with Award Winning Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED