Product Training Manager

Arcadis • Philadelphia, PA

273d • $94,944 - $145,581

About The Position

The Asset Product Training Manager plays a vital role in curating a learning experience that streamlines time to competence, understanding and effective adoption of the Arcadis Asset Management Products software for our clients, partners and our own people. This multifaceted role embodies a blend of technical expertise with instructional design, focusing on delivering high-quality training programs to enhance client understanding and adoption of the Asset Management Products, while also nurturing the skills and proficiency of our own people and partners. Positioned at the intersection between technology and user proficiency, you will excel in crafting training materials tailored to user needs, ensuring a seamless transition from software adoption to proficient utilization. Your expertise bridges the gap between software functionalities, business context and user capabilities, ensuring all stakeholders derive maximum value from our Asset Management Products. In this dynamic role, you will lead the development and execution of holistic training programs, catering to diverse learning needs and skill levels. Your responsibilities extend from designing interactive training modules and crafting our training content, to conducting immersive training sessions that empowers users to effectively leverage our key products, including EDA and EAM. By leveraging your technical acumen and instructional design skills, you will play a pivotal role in empowering users to unlock the power of our products and solutions, and realize its full potential for data-driven insights and strategic decision-making.

Requirements

• Proficiency in developing and delivering software training programs tailored to diverse audience needs.
• Experience in Asset Investment Planning and/or the Asset Management industry.
• Strong understanding of instructional design principles to create engaging and effective training materials.
• Excellent communication and presentation skills to convey complex concepts in a clear and concise manner.
• Experience in conducting cloud-based software training sessions, workshops, and webinars.
• Familiarity with analytics solutions and tools within an asset management context.
• Collaborative mindset to work closely with clients, partners, stakeholders, and internal teams.
• Knowledge of learning management systems (LMS) and training evaluation methodologies.

Nice To Haves

• Desirable certifications in instructional design or training facilitation.

Responsibilities

• Oversee the creation of tailored training materials, ranging from user-centric documentation to engaging tutorials and interactive resources.
• Develop training programs with business context to align with client, partner and internal staff requirements.
• Deliver and support hands-on training sessions, workshops, and webinars to empower users to utilize products and solutions effectively.
• Craft training content that resonates with diverse learners.
• Provide ongoing support to address user queries and challenges.
• Evaluate training efficacy through performance metrics.
• Propel client success and drive internal staff skill development.
• Foster a culture of continuous learning and software proficiency within the organization.

Benefits

• Medical, dental, and vision insurance.
• Employee Assistance Program (EAP).
• 401K plan.
• Short-term and long-term disability insurance.
• Accidental Death & Dismemberment (AD&D) insurance.
• Life insurance.
• Paid parental leave.
• Reward & recognition program.
• Optional benefits including wellbeing benefits, adoption assistance, and tuition reimbursement.
• Nine paid holidays and 15 days PTO that accrue per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services