Product Support Tech
About The Position
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Requirements
- Has developed advanced specialized expertise within a analytical/scientific area to perform the most complex work
- Has a good understanding of how related teams coordinate their efforts and resources to achieve objectives
- May act as a lead for the team, may allocate work and provide subject matter guidance to more junior team members
- Exercises judgment, based on previous experience, practices and precedents, to identify and solve problems that arise with little or no precedent
- Impacts the effectiveness of own team and closely related teams
- Exchanges ideas and information effectively; uses tact and diplomacy when dealing with others
Responsibilities
- Must be able to work off shift hours and weekends when required
- Travel to customer sites on short notice for Machine down, upgrades and retrofits
- Support New product Development within engineering and in the field
- Develop Field service bulletins
- Support technical escalations conference calls
- Travel 25-50%
- Support DFX process
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
