Product Support Sales Representative

Towlift•Salt Lake, UT

21h•$70,000 - $80,000

About The Position

PRODUCT SUPPORT SALES REPRESENTATIVE TOWLIFT Are you ready to elevate your career in a place that drives success? At Towlift, we’re not just about forklifts; we’re about fueling your passion for service and innovation. As a Product Support Sales Representative you’ll be at the heart of keeping industries moving, ensuring that businesses rely on Towlift with confidence. Join a team where your expertise is celebrated, your growth is prioritized, and your impact is undeniable. Let’s lift your career to new heights—because at Towlift, service isn’t just what we do; it’s who we are. The Product Support Sales Representative identifies all prospects in an assigned territory, evaluating the resources needed to develop business relationships. They develop sales strategies, proposals, and forecasts, selling approved products and services. The Sales Representative works strategically with customers to provide solutions to meet their terminal tractor needs in specific regards to parts, service, and rental.

Requirements

High School Diploma or equivalent.
Two or more years of outside sales experience.
Valid Driver’s License and driving record acceptable to insurance company.
Proficiency in Microsoft Office Suite.
Ability to work independently and as a team
Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
Ability to develop relationships with customers.
Smart dress and a professional appearance.

Nice To Haves

Bachelor’s degree in business or related field preferred.
Experience selling heavy equipment preferred but not required

Responsibilities

Arranges appointments with customers which include pre-arranged appointments or cold calls.
Consistently works toward acquiring new business by generating leads, following up on them, and networking through current customers.
Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate.
Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible.
Initiates and processes sales order in SAGE for part purchases.
Meets customer expectations for continued support and follow up after sales are final to include delivery of parts, signing of delivery report and rental contract, truck orientation, service schedules, etc.
Identifies equipment sale opportunities with customer base and logs information into Salesforce CRM.
Meets with Sales Manager to review Sales Representative Scorecard each month.
Attends team meetings to review department goals and strategies as required.
Works with Sales Manager to develop annual sales goals and works toward meeting them.
Consistently monitors territory by making sales calls daily.
Uses Salesforce CRM to track daily customer interactions.
Maintains professionalism on the job at all times.
Is reliable and punctual in reporting for work as scheduled.
Performs other duties of a similar nature as required.