Product Support Sales Representative

Earn up to $3,000 SIGN-ON BONUS•Grand Junction, CO

About The Position

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. The Product Support Sales Representative (PSSR) is a key figure in helping to keep the customer’s machines healthy and productive by selling Caterpillar parts, preventative maintenance, and repair within a designated territory. The PSSR helps develop marketing plans for this segment of Wagner’s business so that increased sales and profits may be realized in a manner that reflects the company’s vision of working as “One Professional Team.” The primary functions of this position are to develop and offer the lowest possible operating cost to customers, minimize customer downtime, and merchandise and promote all applicable products offered by Wagner Equipment Co. Pay Rate: Base Salary + Commission Pay rate is dependent upon education and experience.

Requirements

High School Diploma or GED
3+ years experience with a heavy equipment dealership in a parts or service function
1+ years administrative/clerical experience
3+ years customer service experience
1+ years sales experience
Standing, walking, talking, sitting, use of hands & hearing
Squatting/Kneeling
Ability to ascend/descend ladders, stairs, etc.
Medium work that includes lifting and/or moving objects up to 32 pounds or more
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Basic knowledge of Microsoft PowerPoint and Access
Basic knowledge of CRM/Sales Link
Intermediate knowledge of Microsoft Word, Outlook, and Excel
Intermediate knowledge of DMS and ET/SIS/SIS Web/STW

Nice To Haves

Some college or trade school preferred

Responsibilities

Creates and maintains profiles on all major parts and service competitors
Reports lost parts and service sales
Compiles and maintains customer call list
Submits call list and expense reports
Maintains the CTS files to accomplish accurate follow-up to maximize Wagner Equipment Co.’s potential undercarriage sales
Coordinates Service repairs and Parts deliveries
Works cooperatively with parts and service managers to meet the needs of customers
Makes office and on-site sales calls to customers, exhibiting strong communication skills
Uses effective communications skills while communicating with others in the Sales Department, and with personnel in other departments and in the field
Makes regular calls on customers to promote all available products offered by Wagner Equipment Co.
Prospects for new users and applications for company products
Maintains an awareness of competition
Provides Parts and Service quotes to customers
Recommends all service options (exchange vs. rebuild) to fulfill specific situations or customer needs
Conducts periodic basic machine inspections to recognize parts and service potential to better serve and support the customer’s needs
Conducts required Custom Track Service (CTS) on a regular basis
Other duties as assigned by manager

Benefits

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D InsuranceLife and AD&D Insurance
Retirement Plans - Life and AD&D InsuranceRetirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

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