Product Support Engineer, Air Defense

Anduril Industries•Costa Mesa, CA

About The Position

As a Product Support Engineer at Anduril, you will lead the charge in developing and implementing hardware sustainment strategies for our cutting-edge defense technology products. Your role will be pivotal in ensuring the longevity, reliability, and operational readiness of our systems throughout their lifecycle. You'll collaborate extensively across engineering, quality, reliability, and operations teams to create and maintain comprehensive product sustainment plans. A key responsibility will be owning the maintenance strategy, working hand-in-hand with manufacturing engineers to develop precise work instructions. Your expertise will be crucial in partnering with engineers and technical writers to develop and maintain up-to-date product manuals. In this role, you'll also interface with demand, supply, and logistics teams to make informed recommendations for spares and maintenance procedures, ensuring optimal product support. Your involvement will span all aspects of product development and system sustainment activities, from initial design and planning to ongoing improvements. The ideal candidate will be a self-starter who thrives in dynamic environments, possesses a deep understanding of complex military systems, and can drive innovation in product support and sustainment strategies. Additionally, you'll partner closely with environmental health and safety teams to guarantee that our products meet the highest safety standards. This multifaceted role offers the opportunity to make a significant impact on Anduril's product lifecycle management and contribute directly to our mission of advancing defense technology.

Requirements

Demonstrates a detailed and extensive technical expertise and application of engineering principles
Proficiency in CAD software and product lifecycle management tools
Knowledge of reliability engineering and predictive maintenance techniques
Familiarity with military standards and specifications
5+ years of demonstrated experience working in a high rigor environment (aerospace, automotive, security systems, medical devices, nuclear, etc.)
Ability to work effectively in unstructured environments and adapt to changing priorities
Strong self-motivation and ability to work independently
Exceptional problem-solving skills and analytical thinking
Possess high attention to detail and strong organizational skills.
Excellent written and verbal communication skills – you must have an ability to synthesize complex quantitative data into clear decision statements
Demonstrated ability to learn and master new technologies quickly
Eligible to obtain and maintain an active U.S. Secret security clearance

Nice To Haves

Bachelor's degree in Engineering (Mechanical, Electrical, Aerospace, or related field)
5+ years of experience in product support, sustainment, or systems engineering
Experience reviewing technical drawings/schematics.
Understanding of the use of the Technical Data Package (drawings, parts lists, interface control documents, and electrical schematics).
Broad knowledge of Integrated Logistics Support (ILS) processes, including sustainment and supportability principles and concepts.
Experience with complex military systems or defense technology products
Willingness to travel for on-site support and customer engagements

Responsibilities

Architect and implement cutting-edge sustainment strategies for advanced defense systems
Spearhead the development of comprehensive lifecycle support plans for Anduril's innovative products
Drive continuous improvement in product reliability, availability, and maintainability metrics
Collaborate with cross-functional teams to optimize product design for long-term supportability
Develop and refine predictive maintenance models using data analytics
Partner with technical writers to create and manage technical documentation, including maintenance manuals, rework instructions and troubleshooting guides
Ensure compliance with defense industry standards and regulations in all sustainment activities
Support Hardware & Software change documentation

Benefits

Healthcare Benefits
US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.
UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.
IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.
Additional Benefits
Income Protection : Anduril covers life and disability insurance for all employees.
Generous time off : Highly competitive PTO plans with a holiday hiatus in December.
Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
Professional Development: Annual reimbursement for professional development
Commuter Benefits: Company-funded commuter benefits based on your region.
Relocation Assistance: Available depending on role eligibility.
Retirement Savings Plan
US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
UK & IE Roles: Pension plan with employer match.
AUS Roles: Superannuation plan.