Product Strategy & Operations Manager, Global Accounts - Global Business Solutions

Tiktok•Los Angeles, CA

42d

About The Position

The Global Accounts Product Strategy and Client Solutions team (PSO) sits within the Global Business Solutions (GBS) organization, and is responsible for driving adoption and revenue across TikTok's core monetization products. We empower TikTok's largest advertisers globally, serving as the "Voice of Product" in Market, and the "Voice of Market" in Product. Our focus is to accelerate adoption across sales teams and advertisers by connecting product excellence to revenue outcomes. 1. Translate central product strategy into actionable client solutions that drive adoption and revenue. 2. Represent the customer, delivering insights and structure that improve GTM rigor and product readiness. 3. Partner with sales and cross-functional teams to prove ROI and influence roadmap priorities. We are seeking an experienced Product Strategy & Operations Manager (what we call a Product Marketing Manager) to support our Global Accounts team & lead the GTM strategy and adoption planning for TikTok's core monetization products. You will partner with sales, product managers and cross-functional teams to accelerate decision-making, ensure launch readiness, and operationalize product strategy. To the Market, you will conduct product-centric analyses to identify opportunities and more effective solutions with clients. To Product, you will represent the customer and ensure the roadmap is aligned to our largest clients' business goals. You will own the full GTM lifecycle (inbound, testing, and outbound), working across Product, Sales, and Enablement teams to bring new platform capabilities to market and drive adoption across all sales segments.

Requirements

BA/BS degree or equivalent experience.
5+ years of experience in product marketing, product management, GTM strategy, or strategy & operations, preferably in digital media or advertising, with a track record of growth and progression in prior roles.
Proven ability to translate central product strategies into client solutions with measurable revenue results. Demonstrates passion and know-how to deeply understand the market, customers and competition.
Excellent communication and stakeholder management skills, with the ability to bring clarity and alignment in ambiguous environments. Experience managing cross-functional launches, including product testing and adoption campaigns.
Strong and pragmatic analytical skills, with the ability to connect insights to actionable next steps.
Strong systems thinker with proven ability to scale operational processes and deliver measurable business outcomes.
Highly organized, outcome-driven, self-motivated and comfortable working in a fast-paced, evolving environment. Ability to work collaboratively with a large number of teams across multiple countries, time-zones, backgrounds and functions to push projects to completion.

Nice To Haves

STEM or MBA degree from a top tier program a plus.
Strong preference for work experience with digital advertising or SaaS platforms, or top-tier management consulting firms. Industry experience in Automotives, CPG, and/or 3P Ecommerce Marketplace a plus.
Experience with performance media/marketing, signals integration (pixels, API, etc), AI for creative or ad placement products, and/or working at a top 6 global agency a plus.
Strong preference for candidates with both product and commercial backgrounds, for example as a Product Manager, or having both prior Engineering and Sales / Commercial Operations roles.
Skilled in collaborating across GTM, Product Strategy, and Product organizations across multiple regions and business units to drive execution at scale. Strong ability to translate technical features into business value for commercial audiences.
Demonstrated success launching Tier 1 products at leading technology companies, aligning product adoption initiatives with revenue and performance metrics.

Responsibilities

Product Strategy and Go-to-Market Execution Lead GTM planning and execution for TikTok's platform and core products.
Translate central product strategies into vertical and client-specific activation plans that accelerate adoption and revenue impact. Ensure business needs and market dynamics are reflected in roadmaps and prioritization.
Map product priorities against clients' business and media goals. Define clear product positioning and messaging that highlight advertiser value and growth outcomes.
Develop and execute GTM launch plans, including success metrics, revenue impact targets, and enablement deliverables.
Drive product readiness through sales enablement, documentation, workshops, and measurable adoption campaigns.
Cross-Functional Collaboration Partner with Product, Sales, and PSO to align priorities, readiness, and market needs.
Partner with Central PSO, Product Management, Sales, and other cross-functionals to unblock revenue opportunities by addressing technical, operational, and policy challenges.
Work with cross-functional teams to connect platform adoption metrics to revenue performance.
Serve as the primary GTM liaison for Global Accounts, consolidating feedback and ensuring central alignment on regional priorities.
Inbound Research and Testing Lead inbound research to identify key adoption barriers, user needs, and market opportunities.
Facilitate client testing within alpha and beta testing programs to validate value propositions and collect early performance results.
Translate test learnings into actionable insights for product improvements and scaled rollouts.
Insights and Performance Tracking Define adoption goals, revenue impact metrics, and performance dashboards that clearly measure success.
Monitor platform adoption across verticals and sales teams to identify opportunities to increase usage and monetization. Surface and scale best practices globally.
Consolidate feedback and insights into the Weekly Business Review and Monthly Market Insights Report.
Conduct product-centric analyses to surface opportunities and improve effectiveness of client solutions.