Product Specialist

Quad

30d

About The Position

The Product Specialist will be responsible for implementation and support of software platforms as well as guide their development. This position will report to a Product Manager. Organizational and communication skills are essential to success in this role, which will coordinate frequently with other teams at Quad and interact with Quad’s customers regularly. Some travel will be required.

Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 2 years of experience in management, operational leadership, product management or project management
• Ability to work independently with minimal direction
• Strong project management skills
• Strong oral, written, and presentation skills

Nice To Haves

• Background in software development preferred
• Experience in Agile methodologies and frameworks preferred
• Proficiency with Microsoft Office Suite (especially Excel), Microsoft SQL and Adobe Creative Suite preferred

Responsibilities

• Implementing software platforms with customers, including training users
• Supporting platforms after implementation
• Collecting and analyzing feedback from customers and other team members to shape roadmap and features
• Working with developers to ensure that deadlines are met and quality is excellent
• Assisting with the discovery process at customers
• Providing documentation for software platforms
• Coordinating with other Quad teams who serve the same customers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees