Product Specialist (Aftermarket Parts Team)
About The Position
Camping World is seeking a Performance Sales Specialist for our growing team. As the Performance Sales Specialist, you'll lead the retail sector daily sales activities on everything from fulfilling e-commerce orders to merchandising, in-store sales and install sales. The Performance Sales Specialist will drive the overall retail sales sector. In addition to providing our customers with a qualified on-site specialist to answer questions, demonstrate products, and guarantee the best customers' experience. This position requires a contagious enthusiastic leader that know-how to translate it into sales.
Requirements
- Experience with home remodeling
- Previous sales and leadership experience
- Camping products knowledge is a plus
- Experience in establishing action plans to drive performance of sales
- Strong sales and communication skills
- Strong presentation skills
- May hold up to 25 lbs and/or move up to 50 lbs. with assistive devices
- Periods of standing, stooping, crawling, and bending
Responsibilities
- Generate sales and improve customer interaction with add-on sale items
- Work with the Store Manager and General Manager to research new products to carry in stores
- Work with the Market Director to plan promotional strategies for the location, set up promotions according to Camping World sales promotion calendar and monitor promotional ROI
- Maintain all aspects of store merchandising according to marketing, including product placement, price auditing
- Organize and participate in all sales teammates training through targeted role plays, observing customer interactions, and product training
- Actively partner with the Design Center Specialist to increase sales activities including customer engagement
- Execute long- and short-term sales strategies
- Receive and respond to, work and sell leads
- Work with Service Team/Install Team to get Installs done timely
- Maintain S&I daily through workorders, prepayments, estimates, and contact manager
- Monitor daily parts traffic and receive parts for installations
- Inspect vehicles and coaches to ensure proper parts are being ordered and upsell where applicable
- Promote memberships, Visa apps, Road care, and PPPs to parts customers and meet company expectations
- Ensure prepays are done correctly to facilitate product holds and procurement
- Communicate needs to Parts and Accessories Manager and RAA to ensure orders are placed timely and correctly
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- discounts
- paid parental leave (if eligibility is met)
- Tuition Reimbursement (if eligibility is met)
- on the job training opportunities
- medical
- dental
- vision
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
