Product Specialist - GC
About The Position
Shimadzu Scientific Instruments is seeking a motivated Product Specialist to join our team! In this role, you will create technical marketing materials and documents for sales, provide training, and offer installation and maintenance support for our GC operations. Your focus will be on enhancing product positioning while delivering high-quality, timely support to our customers. You'll engage directly with clients, addressing their needs and collaborating with the Marketing team, Sales, Service, and Regional staff.
Requirements
- Bachelor's degree in a life science field; a higher-level degree is strongly preferred
- Minimum of two years of experience in technical applications or method development with GC
- Experience in maintenance and repair of analytical instrumentation; marketing and sales experience are highly desirable
- Strong attention to detail, exceptional customer service skills, and a dependable work ethic
- Willingness to travel, including occasional overnight stays
Responsibilities
- Provide marketing support to the sales team, including developing demonstration strategies and presenting products to potential and current customers
- Gather and analyze competitive information for assigned products, reporting findings to the sales team
- Create sales support documentation, including feature/benefit analyses and positioning strategies for each assigned product
- Conduct evaluations of market needs and propose hardware and software solutions to address those needs
- Develop and deliver technical training courses and materials for customers and Shimadzu employees, while maintaining instruments in application laboratories and supporting qualification tests as needed
Benefits
- A work environment that values diversity, inclusion & belonging
- Day 1 Benefits & Competitive Salary
- Matching 401K & Profit-Sharing Program
- Clear pathways for Career, Leadership, and Personal Development
- Flexible Spending/Health Savings Accounts
- Generous & Front-Loaded Paid Time Off Plan
- Tuition Assistance Program for both graduate and undergraduate levels
- Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company-paid life insurance & short-term disability programs
- Business casual Dress Attire & casual (jeans) Friday!
- Employee Resource Groups to network, build a sense of community and enhance one's career and personal development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
Number of Employees
501-1,000 employees
