Product Solutions Director Data and AI Platform

JPMorgan Chase & Co. • Jersey City, NJ

5d

About The Position

Leverage your deep technical knowledge to reshape how clients experience our products and help to elevate every client interaction.

As a Client Solutions Architect Director in Data and AI Platform, you are a technical expert for a set of products. You are well-versed in the sales cycle and in designing solutions to address clients’ complex problems. As a leader on your team with advanced technical capabilities, you leverage your skills to innovate on how products are solutioned, designed, enhanced, and modified, and create new ways for teams to successfully consult with clients to continuously improve their experience with the firm’s products.

Requirements

• 8+ years of experience or equivalent expertise working within a broad set of products to solve client use cases
• Extensive experience in partnering with clients in a technology field with engineers
• Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
• Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
• Have been working in Data and/or AI technologies for 10+ years
• Experience in product management and successful adoption of Data and AI Platforms for complex, large organizations
• Have experience directly managing teams of 5-10 product managers
• Have experience collaborating with large platform engineering teams to ensure that appropriate technology is delivered
• Be experienced in communicating product strategy and status at all levels in the company from the C-Suite on down

Responsibilities

• Advises Client Solutions Architect teams on the strategies and best practices for configuring and modifying the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases
• Coordinates with clients and our Development and Delivery teams, drawing on technical knowledge, experience, and client feedback to lead product design and define the development requirements for enhancements
• Engages Sales in solutioning and mandating deal stages on high-level pricing, pipeline planning, and account planning
• Working with the CDAOs and Technology leads in the Lines of Business in the Bank to understand their priority AI projects and related platform requirements
• Owning the prioritization process and solutions design for those requirements and working with Engineering partners on their delivery roadmap
• Ensuring that the Lines of Business priority projects can adopt the capabilities when delivered to maximize our ROI on platform investments

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed