Product & Service Quality Manager

Boeing • Everett, WA

3d • Onsite

About The Position

Product & Service Quality Manager Company: The Boeing Company Boeing Commercial Airplanes (BCA) is looking for a First Line Product and Quality Manager (Level K) to join the Quality Investigations Team in Everett, WA . This position is available for 1st shift . This position requires a critical thinker with strong business acumen, who is passionate about coaching, and eager to drive cultural change within the organization. Position Responsibilities: Lead and manage a team of employees responsible for evaluating and ensuring that products, services, and processes meet customer contract requirements, engineering standards, company procedures, and government regulations Develop and implement effective business plans, policies, and procedures aimed at enhancing performance and quality outcomes Create and execute organizational and technical strategies that promote continuous improvement and operational excellence Provide education and coaching on the Quality System, empowering team members to understand and uphold quality standards Make airworthiness determinations on behalf of the company and regulatory agencies, ensuring compliance and safety Acquire and manage resources efficiently, leading initiatives that drive process improvements and optimize performance Build and maintain strong relationships and partnerships with customers, stakeholders, peers, partners, suppliers, and direct reports to foster collaboration and success Inspire, develop, and motivate employees, cultivating a high-performance culture that embraces change and encourages professional growth This position is expected to be 100% onsite. The selected candidate will be required to work in Everett, WA.

Requirements

• 3+ years of experience leading or managing multi-functional teams within a Quality Management environment
• 3+ years of experience mentoring, coaching, guiding, and leading teams
• 1+ years of experience working with senior leaders/executives to communicate strategic plans and objectives
• Must be willing and able to work any shift (Must be able & willing to work various shifts and/or an alternate baseline schedule that may frequently change to support mission requirements and may include weekends and holidays; mission requirements and/or workload may require both scheduled and unscheduled overtime

Nice To Haves

• Bachelor’s Degree or higher
• 5+ years of experience demonstrating exceptional business, analytical, and problem-solving skills
• 3+ years of experience in a production/factory environment
• Strong critical thinking and problem-solving skills
• High energy and enthusiasm for driving cultural change and improvement
• Proficiency with Microsoft Office applications (e.g., Excel, PowerPoint)
• Solid business acumen with a proven ability to develop and execute successful strategies
• A&P license

Responsibilities

• Lead and manage a team of employees responsible for evaluating and ensuring that products, services, and processes meet customer contract requirements, engineering standards, company procedures, and government regulations
• Develop and implement effective business plans, policies, and procedures aimed at enhancing performance and quality outcomes
• Create and execute organizational and technical strategies that promote continuous improvement and operational excellence
• Provide education and coaching on the Quality System, empowering team members to understand and uphold quality standards
• Make airworthiness determinations on behalf of the company and regulatory agencies, ensuring compliance and safety
• Acquire and manage resources efficiently, leading initiatives that drive process improvements and optimize performance
• Build and maintain strong relationships and partnerships with customers, stakeholders, peers, partners, suppliers, and direct reports to foster collaboration and success
• Inspire, develop, and motivate employees, cultivating a high-performance culture that embraces change and encourages professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees