Product Security Coordinator

TP-Link Systems Inc. • Irvine, CA

10d • $90,000 - $110,000

About The Position

We are seeking a bilingual (English/Mandarin) Product Security Coordinator to act as the operational backbone of our security-response engine, reporting to Director of Product Security. You will own the vulnerability intake pipeline, drive patched-firmware releases as a project manager, shepherd regional certifications, run our bug-bounty program, support customer RFI/RFP responses, and turn data into measurable process improvements. The role is highly cross-functional, requiring daily collaboration among global R&D, QA, legal, sales, and external researchers.

Requirements

• Bachelor’s degree in computer science, Cybersecurity, Engineering, or related field.
• 1+ years in product security, vulnerability management, or firmware project coordination.
• Familiarity with CVE/CVSS, secure-development lifecycles, and consumer-network-device firmware.
• Proven project-management skills; ability to drive on-time deliverables across remote teams.
• Strong data-analysis skills (Excel, Python, or BI tools) with a track record of turning insights into action.
• Excellent written and verbal communication in both English and Mandarin; able to interface with external researchers and internal executives alike.
• Self-starter who thrives in a fast-paced, ambiguous environment and can “manage without authority.”

Nice To Haves

• Experience preparing certification evidence (FCC, CE, UL, or consumer cyber marks) preferred.

Responsibilities

• Responsible for managing the product security mailbox, including triaging all incoming vulnerability reports, generating and tracking corresponding tickets from initiation to resolution, and coordinating cross-functional sub-tasks to ensure timely closure across teams, until patches are made available to end users and customers.
• Act as the project manager for firmware security releases, aligning R&D, QA, and documentation teams to ensure on-time delivery of patched firmware images.
• Prepare and submit certification packages in collaboration with local sales and product management teams to obtain regional cybersecurity certifications, such as the U.S. Cyber Trust Mark.
• Oversee the full lifecycle of the bug bounty program, including validating submissions from external researchers, coordinating with R&D for resolution, and processing reward disbursements.
• Collaborate with local sales and product management to monitor and prepare comprehensive responses to customer RFI/RFP inquiries.
• Analyze process data to extract meaningful insights, develop actionable improvement strategies, and lead cross-team implementation to drive continuous process enhancement.
• Manage and maintain internal certificate signing software to support secure operations.
• Collaborate with cross-functional teams to publish and maintain timely, accurate security advisories.

Benefits

• Free snacks and drinks, and provided lunch on Fridays
• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds
• Bi-annual reviews, and annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level