Product Quality Engineering Technician

iRhythm • Orange County, CA

3d • $29 - $36 • Onsite

About The Position

Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Location: Cypress, CA iRhythm Technologies, Inc. is looking for a Complaint Technician to join our Quality Engineering department. The Complaint Technician supports Complaint Handling by performing testing and inspections on returned product, documents the testing results, and dispositioning the product. The responsibility of the Product Quality Technician is to assist with field investigations and drive continuous improvement of product and processes. The role will primarily support root cause analysis of product with embedded systems, electrical and mechanical characteristics. The ideal candidate will have excellent problem-solving skills and eager to confront technical challenges! Our work environment is a fast-paced atmosphere, fostering excellent cross-functional collaboration. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals who are quality driven and patient focused to join our team!

Requirements

• Knowledge of basic laboratory equipment (e.g. multimeters) and testing to perform quality inspections
• Ability to read and understand information about device complaints, follow written instructions
• Work independently
• Communicate clearly
• Familiar with working in controlled environments an asset
• Associate or bachelor’s degree in an applied science or engineering field preferred.
• Minimum of 4 years of experience in the medical device industry or equivalent combination of education and experience

Nice To Haves

• Background in electronics, software engineering and/or product development engineering preferred

Responsibilities

• Receive and triage returned material into the complaints lab.
• Perform inspections and testing to support complaint investigations.
• Document findings in complaint investigations.
• Material disposition
• Maintain Quality Assurance Lab in accordance with documented procedures

Benefits

• This is a full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurance (all of which start on your first day), paid holidays, and PTO!
• iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees