Product Portfolio Associate Intern

ServiceNow • Orlando, FL

9d

About The Position

Internship At ServiceNow we're looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week internship opportunities all over the world across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to online learnings and a dedicated Summer Coach to further grow their careers with us. What you will do The role of a Product Portfolio Associate is part of ServiceNow Impact. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates customers’ time-to-value. The Portfolio Associate plays a global role and is responsible for supporting both the creation and on-going enhancement of a portfolio of Impact Accelerators. The Impact Accelerators help customers to unlock business value, accelerate ServiceNow product adoption, as well as stay current and healthy. Work closely with Portfolio Managers as well as other product experts to gain insights and knowledge of the ServiceNow Impact Accelerators. Execute the enhancement and maintenance process of Accelerator content (such as enablement and delivery materials) based on customer feedback and/or when new products and platform capabilities emerge. Support the creation of Impact Accelerators including engagement flows, delivery materials, and supporting technical automations. Organize and execute product research assignments with internal product partners to support the identification of new technical accelerators. Support the partnership with and enablement of global Accelerator Consultants and Impact Squad members who deliver Accelerators to customers.

Requirements

• Pursuing a Bachelor's degree in Business, Information Systems, Computer Science, or a similar field and on track to graduate May 2027
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Excellent listening, verbal, and written skills.
• A passion to continually learn new areas of the Now Platform through instruction and self-training.
• Proficient in Microsoft Office products and collaboration tools e.g., PowerPoint, SharePoint, Teams.
• Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues.
• An ambitious, creative, goal-oriented, and customer-focused mindset.
• Ability to think big and deliver projects from conception through completion.
• Keen attention to detail and the ability to multitask in a self-managed environment.
• Highly organized and efficient.
• Ability to handle multiple competing priorities, and ability to adapt in a flexible and fast-paced environment.
• This role is not eligible for employment-based sponsorship
• This role is not eligible for relocation

Nice To Haves

• A basic understanding of Cloud computing and SaaS offerings is a plus.
• Previous internship experience is a plus.

Responsibilities

• Work closely with Portfolio Managers as well as other product experts to gain insights and knowledge of the ServiceNow Impact Accelerators.
• Execute the enhancement and maintenance process of Accelerator content (such as enablement and delivery materials) based on customer feedback and/or when new products and platform capabilities emerge.
• Support the creation of Impact Accelerators including engagement flows, delivery materials, and supporting technical automations.
• Organize and execute product research assignments with internal product partners to support the identification of new technical accelerators.
• Support the partnership with and enablement of global Accelerator Consultants and Impact Squad members who deliver Accelerators to customers.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees