Product Owner

Love's Travel Stops & Country Stores•Oklahoma City, OK

11h•Onsite

About The Position

The Product Owner will be responsible for teaming with developers, designers, business analysts and quality assurance analysts to create, develop and launch customer-facing mobile application features, specifically for new initiative features and user authentication methods. The ideal candidate is both creative and technically adept with a strong career interest in digital media and mobile technology innovation. The Product Owner supports Product leadership to ensure the timely delivery of projects that meet established feature, usability, content and quality requirements. Daily responsibilities include overseeing the creation of product requirements, user stories, acceptance criteria, schedules and supporting materials in partnership with design, content, technology, social, marketing and 3rd-party vendor teams. This product management position provides enterprise experience working with established agile development and user experience design/research teams. The Product Owner will be supported with one-on-one product coaching and training experiences. The successful candidate should thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. The position requires interaction with a wide variety of internal and external stakeholders at various levels of the organization. Candidates must possess the ability and willingness to balance consumer needs with business priorities and articulate the rationale behind decisions.

Requirements

Thorough knowledge of prevailing and emerging mobile trends and technologies
Ability to analyze and incorporate emerging technology/APIs to better serve business and customer needs
Solution oriented, highly motivated and proactive self-starter
Strong grasp of information architecture and mobile user experience best practices
Understanding of mobile app QA and production release best practices
Familiarity with mobile user account authentication and validation
Experience coordinating with multiple integrated systems
Well-rounded interpersonal skills, and experience interacting with diverse personalities
Outstanding organizational and communication skills and the ability to balance multiple priorities
Understand agile project management principles and best practices
Exceptional communication and presentation skills
Bachelor’s degree in Product/Brand Management, Marketing, Business/MIS, Advertising, Design, Computer Science or related field
Possesses working knowledge of subject matter to support mobile app development
Performs work under direct supervision
Handles basic issues and problems and refers more complex issues to higher-level staff
2 to 5 years of marketing, product management, UX or IT experience
Knowledge of Microsoft Office
Familiarity with integrating various technologies to support marketing efforts
Excellent verbal and written communication skills
Strong time management and organization skills
Sense of urgency
Keen attention to detail
Ability to work under tight deadlines

Responsibilities

Teaming with developers, designers, business analysts and quality assurance analysts to create, develop and launch customer-facing mobile application features, specifically for new initiative features and user authentication methods
Supporting Product leadership to ensure the timely delivery of projects that meet established feature, usability, content and quality requirements
Overseeing the creation of product requirements, user stories, acceptance criteria, schedules and supporting materials in partnership with design, content, technology, social, marketing and 3rd-party vendor teams
Serve as an ambassador for customer experience and end-user for mobile delivery
Apply knowledge of mobile OS and SDKs to drive the requirements and shape the device experience
Create a highly engaging mobile application and device experience
Collaborate with cross-functional teams to develop features that improve user experience, and support content, marketing, social integration, application best practices and standards
Define requirements via stakeholder interviews, business drivers, competitive analysis & industry research
Develop product documentation including user stories, acceptance criteria, specifications, wireframes, site maps, process flows etc.
Track and gather approved assets from multiple sources and deliver to project leads
Facilitate communication across all project phases and proactively alert leadership of changes to scope, timelines, resources and vendor management issues
Ensure proper integration and scalability of shared systems, products and tools
Manage and navigate the priorities of engineering, design, content and marketing while balancing resourcing and other constraints to arrive at an effective and timely solution