Product Owner

ASSA ABLOY•Harrisburg, NC

25d•Onsite

About The Position

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, a global leader in access solutions with operations in over 70 countries and over 52,000 colleagues. They focus on customer journey mapping, innovation, and service design to create new solutions. This specific opportunity is within Key and Asset Management (KAM), which provides solutions for secure, managed access to keys and equipment, driving efficiency by removing manual processes. As a Product Owner for the Global Solutions division, you will continually improve the Product Owner practice within KAM, ensuring proper representation of the Voice of the Customer while supporting development teams. You will work hands-on with key projects, collaborating with Product Managers and other stakeholders to capture Voice of Customer input regarding functional, non-functional, and user experience requirements. Reporting to a KAM Product Manager, you will translate this feedback into detailed user stories and acceptance criteria for the R&D team, helping them understand the wider business context and value of the functions and features they develop.

Requirements

5yrs+ proven experience as a product owner working with Agile teams and methodologies
Experience with web apps, mobile apps and internet connected hardware devices
Demonstrable background in investigating, analysing and documenting clear requirements, epics, user stories and acceptance criteria
Ability to work with cross-functional teams to deliver on a common goal
Keen interpersonal skills, adept at developing robust working relationships with team members and customers
Active listener, with outstanding communication, presentation and leadership skills
Highly organised, self-disciplined with strong planning and time management skills
Strong analytical and technical aptitude with creative, practical problem-solving skills
Consistent approach with solid attention to detail

Responsibilities

Act as Voice of Customer internally, working closely with internal and external stakeholders to discover and analyze customer needs and shape them into hardware and software requirements.
Work closely with the Product Managers and the R&D team to translate these into appropriately detailed user stories with clear acceptance criteria and non-functional user experience expectations.
Proactively manage the Product Backlog to ensure that upcoming development priorities are suitably fleshed out with the necessary stories ahead of time so that they can be easily scoped and sized to enable early and accurate scheduling into the roadmap for communication out to the wider business.
Acquire and maintain a fundamental working knowledge of how our solutions are used in the real world to ensure features, functions and products are delivered with a consistent, user-friendly user experience.
Engage with stakeholders during development to demonstrate new functionality, gather feedback and expectations regarding existing, new and future developments.
Participate in and occasionally lead the User Acceptance Testing of new functionality and achieve sign-off from key stakeholders and customers.
Be the primary liaison between stakeholders and the R&D team, ensuring buy-in from stakeholders on major decisions, managing concerns and proactively communicating deviations from the plan.
Work with the R&D team and Product Managers to create practical solutions to issues that help us meet customer expectations with minimal impact on delivery.
Act as an ambassador for our products and solutions to assist the regions and our distributors with queries.