Product Owner

O'Reilly Auto Parts • Headquarters, KY

6d • Onsite

About The Position

This Product Owner will lead the strategy and evolution of core retail systems, with primary ownership of Point of Sale (POS) platforms and in-store execution technology across a large, complex retail enterprise. The role is responsible for modernizing legacy store systems, improving team member and customer experiences, and enabling scalable, consistent execution across a highly distributed store footprint. This is an on site position located in Springfield, MO.

Requirements

• Manages and develops all aspects of a product or service to ensure it achieves its full impact and value in the market.
• Oversees and manages all stages of a product's lifecycle, from ideation to retirement, ensuring efficient processes, timely delivery, and adherence to quality standards.
• Operates as a recognized expert to plan, organize, prioritize and oversee activities to efficiently meet objectives.
• Communicates and articulates potential resolutions or strategies in a clear, compelling, and tailored manner to address specific challenges or meet organizational needs.
• Analyzes and researches market conditions and facts in order to develop a full and comprehensive understanding of the market to enable it to be utilized for the benefit of the organization.
• Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision-making.
• Identifies potential stakeholders, analyzes their expectations, and develops strategies for managing stakeholders and their expectations.
• Identifies, sequences, and resources project schedules for timely completion.
• Plans, identifies, monitors, analyzes, and prioritizes risks (threats and opportunities), creates response plans, and manages the risk if it occurs.
• Identifies, verifies, and manages changes to the scope of the project or program, utilizing the most appropriate approach.
• Identifies appropriate measures for assessing solution performance and limitations, validates with key stakeholders, and collects appropriate performance measures to assess overall solution performance to recommend specific actions to increase solution value.
• Identifies, tracks, and enables the achievement of the planned benefits and intended outcomes of a program and associated projects.
• Develops an effective change strategy based on gap analyses and enterprise readiness assessment results, including transitions states and release plans.
• Experienced practitioner able to deal with the majority of situations and to advise others (3 to 6 years)
• Experience supervising and directing team members and utilizing resources to achieve specific end results within limited timeframes (1 to 3 years)

Nice To Haves

• Prior experience owning or leading POS, store systems, or retail platform initiatives at a large retailer or Fortune-scale enterprise
• Strong understanding of in-store operations and the impact of technology decisions on team member efficiency and customer experience
• Experience modernizing legacy retail systems, including transitions from monolithic or proprietary platforms to more modular, service-oriented architectures
• Proven ability to lead cross-functional initiatives involving hardware, software, and store execution
• Experience defining and communicating product strategy and roadmaps for complex, highly visible platforms
• Comfortable operating in environments with significant scale, legacy constraints, and operational complexity

Responsibilities

• Define and own the product vision and strategy for domains within the enterprise POS and core retail systems
• Lead end-to-end POS transformation efforts, including modernization of software platforms, hardware strategy, and store workflows
• Establish product strategy across the full retail systems stack, including: POS software and transaction flows In-store devices (fixed and mobile POS, peripherals, scanners, printers) Store services and integrations supporting pricing, promotions, inventory, loyalty, and payments
• Build and maintain a multi-year POS and retail systems roadmap that balances foundational stability, operational efficiency, and future capabilities
• Partner closely with Store Operations, Engineering, Architecture, UX, Finance, Loss Prevention, and Change Management teams to ensure solutions are usable, scalable, and operationally sound
• Champion simplicity and consistency in store workflows while accounting for regional, format, and store-level variability
• Ensure solutions are resilient, performant, and capable of operating in offline or degraded network scenarios

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level