Product Owner

Inovalon•Bowie, MD

About The Position

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Product Owner is responsible for establishing a deep product expertise both from a technical and market perspective by understanding buyer and user personas, value proposition, benefits, features and functionality, competitive landscape, architecture, code base, and technical components. This person collaborates closely with other product owners, product managers, scrum master(s), and development managers to leverage Agile processes and tools which support product requirements, sprint review, backlog refinement (grooming), sprint planning, retrospectives, and backlog/ticket creation. This role will partner closely with product managers in reviewing product roadmaps and drive the prioritization of work accordingly. The Product Owner will partner closely with product managers in reviewing product roadmaps and drive prioritization of work accordingly. This role will plan, prioritize, and maintain product feature backlog and development for a product. This person has prior experience with software-as-a-service (SAAS) distribution models.

Requirements

Minimum 3 years of experience with SAAS healthcare product ownership, business analysis, or product management roles with proven hospital care management knowledge in pharmacy workflows, including medication reconciliation and coordination with clinical teams; infection prevention protocols and practices, ensuring compliance with hospital standards and regulatory requirements; and safety management workflows, including risk assessment, incident reporting, and adherence to patient safety guidelines.
Agile / SCRUM experience and/or certification;
Excellent interpersonal, written, and oral communication skills;
High level of honesty, respect, dependability and flexibility;
Experience in fast-paced and rapidly growing environment;
Strong business acumen;
Must be comfortable gathering feedback from internal and external stakeholders.
Great organizational skills and ‘get things done’ attitude.

Nice To Haves

Proficiency of Microsoft Office tools, including Word, Excel, and PowerPoint preferred;

Responsibilities

Own the Acute Care Management prioritized backlog, drive sprint planning, backlog refinement, reviews, and retrospectives in partnership with engineering.
Develop features for acute care products and workflows, including regulatory compliance and operational processes.
Apply knowledge of pharmacy, infection prevention, and safety management workflows, with the ability to ensure accurate data submission and adherence to hospital and regulatory standards.
Adopt and role model Agile behaviors while building an inclusive team culture.
Drive strong collaboration across internal stakeholders including product, engineering, corporate development, and marketing to ensure timely execution and delivery of our products to market.
Engage with internal and external stakeholders to inform product and feature design to drive perspective, requirements, and prioritization of the backlog in line with the product vision and while communicating expectations to internal and external stakeholders.
Develop detailed business requirements that meet the needs of internal and external stakeholders and support corporate objectives;
Analyze the current system or application, conceptualize and define operational problems, model and present recommended enhancements and modifications, and walk each new enhancement or modification through the development process, from planning and preparation to testing and implementation;
Oversee the design, prioritization, and delivery of products through the software development lifecycle, from concept to testing, deployment, adoption and value realization
Perform validation and testing of solutions through managing and executing user acceptance plans, collaborating with the engineering team during user testing and complex validation sessions, and responding to technical and functional product questions raised by stakeholders, and reformulate solutions as necessary to ensure that the recommended solution is responsive to the data requirements;
Analyze the impact of a proposed solution on connected processes, systems, and/or applications to determine the best course of action to achieve the desired outcome;
Assist in the development of roadmaps and business strategy for assigned product or department;
Demonstrate robust knowledge of the healthcare industry, product management, and software development to translate problems, needs, and opportunities into user stories.
Display effective time management across complex and overlapping projects while supporting your team with schedule and priority management.
Maintain compliance with Inovalon’s policies, procedures and mission statement;
Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.