Product Owner

Q2 Software • Charlotte, NC

45d • Hybrid

About The Position

As a Product Owner supporting Q2’s Relationship Pricing & Profitability (PrecisionLender) team, you will translate customer needs into actionable product features and orchestration platform. You will act as a bridge between Product Management, engineering, and business stakeholders, ensuring that business requirements are clearly communicated and effectively implemented. This role requires strong technical understanding, operational discipline, and customer-centric thinking. You will manage the product backlog, define user stories with clear acceptance criteria, and drive timely delivery of enhancements that protect financial institutions while delivering a seamless customer experience. In addition, you will proactively analyze trends, recommend improvements to various models, and help shape the strategic roadmap of the business. This is a highly collaborative and client-facing role that demands attention to detail, technical aptitude, and the ability to work across multiple teams and functions.

Requirements

• Bachelor’s degree in Computer Science or related field.
• 5–8 years as a Product Owner or Business Analyst in financial services or SaaS.
• Experience with Agile/Scrum methodology and backlog management.
• Experience engaging with clients to optimize product strategies.
• Strong project management, analytical, and problem-solving skills.
• Proficiency with Jira, Confluence, and Microsoft Office suite.
• Excellent facilitation, communication, and cross-functional collaboration abilities
• This position requires fluent written and oral communication in English.

Nice To Haves

• Scrum Master or Product Owner certification preferred but not required.

Responsibilities

• Develop a deep understanding of financial institution requirements.
• Maintain and groom the product backlog; write clear user stories with acceptance criteria.
• Collaborate with engineering, data science, and fraud operations to refine, test, and deploy features.
• Assess trends and recommend real-time adjustments to models and risk thresholds.
• Facilitate Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Remove obstacles and address dependencies that impede team progress.
• Ensure alignment between product strategy and sprint execution.
• Work with UX designers to create intuitive interfaces for product features.
• Support QA efforts by defining test cases and acceptance criteria.
• Act as the voice of the customer within the development team.
• Engage with clients to optimize fraud prevention strategies.
• Document product features, user stories, and requirements in Jira and Confluence.
• Monitor and report sprint progress and assist in user acceptance testing with customers.

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees