Product Owner

LingaTech
2dRemote

About The Position

This role supports the delivery of AI-enabled call center solutions by owning end-to-end product development and deployment within a regulated environment focused on efficiency and automation. The position works closely with business stakeholders, engineering teams, and third-party vendors to ensure requirements are well-defined, solutions are delivered on time, and deployments are executed smoothly.

Responsibilities

  • Own end-to-end product development and deployment activities for AI-enabled call center solutions
  • Partner with business stakeholders to elicit, document, and refine functional and operational requirements
  • Develop, prioritize, and maintain the product backlog in close coordination with engineering teams
  • Collaborate with product and project leadership to plan and execute deployment and rollout activities
  • Coordinate with third-party vendors to track progress, ensure timely delivery, and drive issue resolution
  • Work closely with testing leads to confirm test readiness, manage defects, and support timely resolution of issues
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