Test Manager

OmegaHires•Phoenix, AZ

4d•Hybrid

About The Position

We are seeking a highly experienced Product Owner / Technical Program Manager / Test Manager to lead the delivery of large-scale enterprise platforms within the American Express (AMEX) ecosystem. The ideal candidate will have hands-on experience managing Network, CAS (Customer Authentication Services), and AMP (Access Management Platform), along with a strong background in Agile delivery, program management, and quality assurance.

Requirements

Proven experience as a Product Owner, Technical Program Manager, or Test Manager in enterprise environments
Hands-on experience with AMEX platforms (Network, CAS, AMP)
Strong understanding of Agile/Scrum methodologies and SDLC processes
Experience managing large-scale distributed systems and platform operations
Strong background in QA/testing practices, release management, and production support
Excellent stakeholder management, communication, and leadership skills
Experience with tools such as JIRA, Confluence, ALM, or similar
8–15+ years of experience in product/program/test management roles
Strong mix of technical, functional, and leadership capabilities
Experience working in high-pressure, fast-paced enterprise environments
Proven ability to drive large programs and deliver business value

Nice To Haves

Experience in financial services or payments domain
Familiarity with enterprise security and authentication platforms
Strong analytical and problem-solving abilities

Responsibilities

Act as a Product Owner/TPM/Test Manager, driving end-to-end delivery of enterprise applications
Define product vision, roadmap, and backlog, ensuring alignment with business goals
Prioritize features based on business value, technical feasibility, and risk
Manage and oversee platforms related to: Network CAS (Customer Authentication Services) AMP (Access Management Platform)
Ensure platform stability, performance, and compliance with enterprise security standards
Lead Agile/Scrum ceremonies: sprint planning, backlog grooming, stand-ups, and retrospectives
Coordinate with cross-functional teams including Development, QA, DevOps, and Business stakeholders
Manage dependencies, risks, and ensure timely delivery of milestones
Define and oversee test strategies, planning, and execution
Ensure high-quality releases through effective QA practices and release management
Support production issues and continuous improvement initiatives
Track KPIs and provide regular status updates to leadership
Communicate effectively with technical and non-technical stakeholders
Drive issue resolution and ensure transparency across teams