Product Owner/Sr Product Owner, Technology Products (Dallas, TX, US)

American Airlines • Dallas, TX

45d

About The Position

This role is part of the Airport Operations Automation team within the Baggage Services Division. As the Product Owner for our baggage movement applications, you will serve as the primary advocate for the end users - the airport personnel who rely on our tools daily to manage baggage operations efficiently. You will be responsible for representing the voice of the customer, ensuring that product development aligns with operational needs, and driving continuous improvement across our suite of baggage services solutions.

Requirements

• Bachelor's degree in related field plus 3 years of experience in Product Management/ Delivery (ex: product analyst, user researcher, product owner, etc.) or 5 years of relevant work experience
• Relevant certifications in Product Management/Product Delivery field
• Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.

Nice To Haves

• Experience determining Product Market fit and defining a Go-to-Market strategy
• Demonstrate familiarity with Agile Product Management tools

Responsibilities

• Contributes to the cocreation of Product Vision and Product Strategy tied to Portfolio goals
• Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
• Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership's attention
• Coordinates with other Product team members to manage product dependencies and increments of value
• Performs continuous product discovery and offers valuable solutions that align to Product OKRs
• Understands the budgetary implications, related organizational constraints in factoring areas of focus
• Uses data to define baselines, measure outcomes, share insights, order backlog items, etc.
• Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need
• Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members
• Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health
• Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security
• Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases
• Practices agility in discovering and delivering value continuously

Benefits

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Air Transportation
• Number of Employees: 5,001-10,000 employees