Product Owner, Software Applications

Careers at Crestron•Rockleigh, NJ

19h•$84,500 - $136,500

About The Position

At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world! Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. As a Product Owner, you will help shape Crestron’s no-code software development platforms, delivering exceptional user experience and performance for residential and commercial markets. Together these products will play a critical role in helping our customers deliver better solutions to their clients, faster. This unique opportunity will include working with mobile, desktop, embedded, and cloud technologies. Working within a collaborative team of Product Owners, you will own full-stack software features from concept and design through delivery and post-launch analysis. You will lead initiatives across an evolving platform spanning mobile development, embedded systems, cloud services, dealer-facing desktop tools, and AI-driven solutions.

Requirements

Bachelor's degree required
Engineering degree in Computer Science or Software Engineering preferred
3-5 years of technical product management experience
3+ years’ experience working with agile software teams
3+ years’ experience working with cross-functional teams (Engineering, QA, Marketing)
Excellent written and oral communications skills
Solid understanding of software development concepts and programming fundamentals
Self-starter with proven ability to constantly learn new software and hardware technologies and an ability to quickly put that learning into practice in support of highly visible real-world projects
Excellent troubleshooting skills
Knowledge of the user experience, and mobile development trends
Experience with Agile methodologies and tools (e.g. Jira)
Exposure to AI-driven features or machine learning concepts
Ability to travel up to 20%

Responsibilities

Support prioritization and grooming of the feature and defect backlog while collaborating with product managers to ensure alignment with market needs and development resources
Create detailed use cases, user stories, and product requirements for Engineering
Guide agile engineering teams during discovery, development, and testing, to ensure the product is created to match feature and quality expectations
Manage customer support issues escalated into engineering
Analyze customer feedback from various input streams such as beta programs, on-site visits, online analytics, attending tradeshows, and more
Monitor product quality metrics and utilize data to improve product reliability, performance, and capabilities
Use the products in lab environments before the products ship to help discover design issues and help the team focus on testing the right things
Assist in creating materials used to educate and inform both Crestron employees and customers. This can include such items as sample projects, demo videos, system diagrams, and other helpful content.