Product Owner (SaaS Learning Management Systems)

Certus•Chicago, IL

5d•$120,000 - $125,000•Remote

About The Position

Our success lies at the powerful intersection of people and technology. Bringing innovative training and education solutions to more than 2 million customers a year, Certus enables lifelong learners at every level — from trusted industry brands, such as Amazon, Siemens, Geico and Chick-fil-A, to individual learners seeking to enter, sustain or advance their careers. Our people come with a get-it-done spirit and a desire to impact a rapidly growing industry. Certus is committed to continuously evolving to ensure a culture where employees can be themselves, do their best work, and thrive, both professionally and personally. We choose to be a remote workforce so we can hire top talent regardless of location — all while empowering employees to work from wherever they choose. Innovative, brave, kind and diverse are defining traits of our team. Our talent is positioned in numerous roles, with opportunity for internal mobility, such as software engineers, instructional designers, creative writers, consultative sales professionals, innovative marketers and more. As Product Owner II, you will join the Platform & Technology team and will work closely with business unit stakeholders to ensure that strategic and tactical initiatives are identified and prioritized in alignment with organizational goals. You will collaborate effectively with Engineering, Sales, Marketing, Operations, Compliance, and Support teams to understand problems and define our SaaS solutions. You will have a significant influence on new products, feature enhancements, and how they are implemented. A PO’s focus will be balanced between strategic and tactical responsibilities Evangelize Agile processes & principles Influence the roadmap by prioritizing new initiatives with organizational goals. Lead cross-functional ideation and brainstorming for new products or features Define MVP and vision for new initiatives by performing competitive analysis, analyzing metrics, and understanding customer needs Own SaaS products and features throughout their development lifecycle from inception to delivery UI/UX: Design user workflows and interfaces, using prototypes and wireframes Write requirements with clearly defined user stories, specifications, UAC, and business value for software development Lead grooming sessions with engineers to estimate effort and define sprint goals. Continuously monitor and communicate project health and status to stakeholders and clients Communicate releases, create end-user documentation, and facilitate demos. Mitigate impediments impacting the success of the sprints and engineering team

Requirements

3+ years of product management experience (Product Manager, Product Owner, or equivalent)
MUST have 3+ years SaaS experience with B2C or B2B solutions, ideally both
1+ years of agile software development experience
Demonstrable experience in complex systems integration and platform consolidation
Demonstrated experience identifying product opportunities and problems via quantitative product analytics
Keen understanding of customer needs and user experience
Expertise with product management software such as Jira/DevOps, Confluence, ProductPlan, Aha, Xtensio, Sketch, Adobe XD, etc
Excellent procedural and organizational skills, including the ability to create story maps, user stories and acceptance criteria, project specs, user documentation, and roadmap plans.
Evangelist of Agile process and principles, such as Scrum, Lean, or SAFe
Proven ability to work in collaborative environments across multiple teams
Effective skills in written and verbal communication

Responsibilities

Influence the roadmap by prioritizing new initiatives with organizational goals.
Lead cross-functional ideation and brainstorming for new products or features
Define MVP and vision for new initiatives by performing competitive analysis, analyzing metrics, and understanding customer needs
Own SaaS products and features throughout their development lifecycle from inception to delivery
Design user workflows and interfaces, using prototypes and wireframes
Write requirements with clearly defined user stories, specifications, UAC, and business value for software development
Lead grooming sessions with engineers to estimate effort and define sprint goals.
Continuously monitor and communicate project health and status to stakeholders and clients
Communicate releases, create end-user documentation, and facilitate demos.
Mitigate impediments impacting the success of the sprints and engineering team